On Jun 1, 2007, at 12:57 PM, b_s-wilk wrote:
Call them.
I did call them, only to still be on hold after 11 minutes. I gave up.
I did, however, manage to determine about what point in time the PDFs in question started to become unreadable. Back in January of 2004 they were using Acrobat PDFWriter 4.05 for Windows NT. Those files worked.
In January of 2005 they had switched to Acrobat PDFMaker 6.0 for Word. Those do not work. In January they were using Acrobat PDFMaker 7.0 for Word, and those also do not work.
Those that do not work under OS X using Preview or any other non-Adobe viewer I have available, including that nice browser plug-in that you turned me on to yesterday, will work on my old OS 9 machine that runs the Acrobat Reader 5.0.
The county website does specify that Adobe Reader must be installed to view their PDFs, but that is not really true. One would apparently need that particular viewer only for PDFs that were created after some point in time when they switched to PDFMaker 6.0 for Word.
It has been my observation that requirements that claim the Adobe Reader is required to view PDFs from a given site are almost invariably incorrect. I think folks tend to use the term Acrobat Reader almost in a generic sense, like saying the brand name "Fridigaire" when all they really mean is a refrigerator of any make.
Anyway, maybe the county can make their PDFs work with readers other than Acrobat, and maybe they cannot. If they can, that would be beneficial for the end user. I'll make another attempt on another day to speak with them about this.
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