I have a pretty amazing story to tell.
Our G5 repair has resolved. We called Apple. After several
transfers back and forth with much holding in between we eneded up
with Samantha in the RPI (Manila, specifically). AppleCare was
irrelevant (expired two weeks ago). But, maybe thanks to the 'logic
board failure' being a known issue or that we've been such regular
Apple juice drinkers they agreed to fix it. I dropped the machine at
our local Apple Store Sunday and went to pick it up today.
Checking me out they rang up something near $700! I didn't have the
case number from Samantha handy and was surprised they didn't keep
the number from when I checked the machine in with the store. So
later we went back, original order paperwork carbons in hand. For
some odd reason they said had to do with securing a 90-day warranty
on the part, they gave us a receipt for one cent for the logic board
and one cent for the labor. They didn't actually charge us the two
cents so it truly must have been an odd systems requirement.
Then we walked out. Our 3+ year old 1.6GHz G5 with a new logic board
is running in the other room.
Should I buy a lottery ticket tomorrow or what?
cb
On Nov 11, 2007, at 1:15 PM, Charles Ballinger wrote:
Our 1.6GHz G5 iMac died this morning. Bad logic board it seems.
The pinch is our 3y AppleCare expired two weeks ago.
Does anyone have an experience with Apple and grace periods or
wiggle room?
Charles
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