That looks like a good direction for troubleshooting. First clear out any and all preference settings and registry entries. If that fails I would try a complete uninstall of all all Shockwave components followed with a fresh install. You should be able to find a tech note at Adobe on these things.
>When I first visited the site, a message said that the computer had to >be rebooted to install shockwave player. I rebooted and the web site >reported that the shockwave player was successfully installed. Still >blank for shockwave player. I then downloaded shockwave player and >installed. Still blank. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
