My parents are late seventies and early eighties. They live in Arizona; I live in Virginia. Their iMac was around ten years old and died recently. They were frustrated by dial-up. I helped them price, spec. and buy a new iMac. I offered to go out and set it up, but they have a local tech they like. So I gave them some set up parameters, like setting up real user accounts after the tech sets up an administrator account and told them to d/l Open Office, etc. since the M$ Office license on the old Mac was toast, too old to run in OS X. I wanted to keep things simple and they are happy. They upgraded to DSL when I told them the price points; about the same as dialup. They are not buying and don't need any third-party software, except the OSS. I usually end up diagnosing their problems anyway by phone and if they want the tech to come out, it is usually a quick visit after they tell the tech what we talked about. Their problems with the last iMac were few and far between until the power supply died, and it did last about ten years.
Thank you, Mark Snyder -----Original Message----- > He might be ready to switch to a Mac - my 82-year old mother is > happy with hers. I'm thinking of doing the same - except I need to > exchange Word & Excel files with the Dell at work either thru e- > mails or flash drive. > If not wanting to buy a new version of Word is all that's stopping you, check out Open Office. It's free and will let you read Word and save your creations in Word format. It definitely works for me. Mar ************************************************************************ * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** ************************************************************************ * ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
