Tom, I will look at Leopard's screen sharing, thanks! I did get better at asking questions to diagnose problems over the years, though.
Thank you, Mark Snyder -----Original Message----- >I usually end >up diagnosing their problems anyway by phone and if they want the tech >to come out, it is usually a quick visit after they tell the tech what >we talked about. Their problems with the last iMac were few and far >between until the power supply died, and it did last about ten years. Have you looked at Leopard's new screen sharing feature? This is now part of the OS and very convenient. My only complaint is that the program is buried in the Core Services folder in the System domain. Not a normal place to look for applications. Other than that, it is very nice. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
