You just call the regular Comcast number - 1-800-COMCAST (I've got it memorized I've had to call them so many times).
One of the voice mail choices is to cancel your service. That's when the fun comes in. They'll ship you off to the "Customer Retention Department" - they'll offer you lower rates to get you to stay. I got my internet lowered to $24.95 per month for 768K up/384K down - which is a heck of a lot better than I was getting for the $50 / month "high speed" nonsense. They'll also offer you something for your TV too in hopes of keeping you. Have fun with it! :-) Let us know what they offer... Larry -----Original Message----- From: Computer Guys Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of gerald Sent: Monday, July 07, 2008 12:10 PM To: [email protected] Subject: [CGUYS] cancelling Comcast anyone have experience cancelling comcast. both internet and TV. I have had comcast since the day they arrived in my area a few years ago. it finally works. i have decided to go to FIOS. i had verizon high speed internet at my factory. they answered the phone better than comcast. lead time? where to call? any charges? ************************************************************************ * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** ************************************************************************ * ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
