A friend went to use their trial subscription of Office 2003 and found that it had expired. The program offered an upgrade to Office 2007. They went through the process, gave their CC# and got a Product Code which when used, was said to be invalid. They then went through the process again, only to end up with the same result. To top things off, when they got their CC bill, it showed 2 MS Office charges as well as a "financial conversion charge" from the out of country vendor. They have spent the last 6 hours trying to contact the vendor to no avail. They are now going through their CC company to try and have the charges reversed.
Is this typical of a MS online upgrade? How does one get help in getting the MS Product codes validated? I would have thought that there would have at least been some contact information somewhere on the email confirmation/product code. Windows XP SP2 Richard P. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
