Have her ping several websites...i would say at least fifty pings. Check for packet loss. Not sure how to do this under your version of OS X...I'm sure someone on the list can tell you if you need the info. Or google would be able to help you out.
Mike On Sat, Sep 27, 2008 at 8:07 AM, [EMAIL PROTECTED] <[EMAIL PROTECTED]>wrote: > I probably should have asked this weeks ago since Comcast has been a topic > of discussion. > > I help a friend with Computer issues. (iMac / checkbook, etc. She's a good > friend.) She accesses the internet using Comcast, her browser is Safari, and > she uses AOL for e-mail access. > > Last year, after her internet connection all but failed, Comcast rewired > her connection from the street to her house. She can access the internet > with no difficulty now. BUT her connection fails, especially with AOL, but > also with the internet, after a very brief time of inactivity. If she's > using her internet connection, no problem; but if she walks away from the > computer for a minute or two (to get a cup of coffee, for example) and then > does a keystroke on either Safari or AOL upon her return, she's told she's > disconnected and must sign on again. Comcast came out last week and > exchanged her modem for a newer one. It seemed to help the problem for a few > days, but by week's end, the disconnect issue had returned. > > FIOS is newly available in her area, and we've been discussing a possible > switch to FIOS in hopes the connection issue will be solved. > > Any thoughts on this will be appreciated. FWIW: There's no way, none > whatsoever, that her connection is anywhere near the 250gb limit. > > Mical Wimoth Carton > [EMAIL PROTECTED] > > > ************************************************************************* > ** List info, subscription management, list rules, archives, privacy ** > ** policy, calmness, a member map, and more at http://www.cguys.org/ ** > ************************************************************************* > ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
