>The driver may be corrupted or missing. (Code 39)" This time, the >Windows help message has changed. It says to uninstall the device >driver and then do a new hardware search.
That is the usual way to solve this. Sometimes you need to remove multiple drivers because they interact. Sometimes reloading a bunch of drivers gets them to load in a way that avoids the problem. >What now? I don't know what to do. I have advised her to return the >disk drive to Newegg for a replacement, but she waited so long to >install it the return date might have passed. Well it looks like they did not sell you a bad drive so they should not be expected to be holding the bag on this one. It is intersting to have similar drive problems up for discussion for one Mac and one PC. Both will be messy to fix. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
