Having worked hardware support many eons ago, The biggest problem
with getting things to work is not those who do not know what they
are doing, but working with the individual who assumes they know everything.
The toughest problems we had in support was with the Doctors and
staff who "knew" how to do things, and then we had to go in and fix
it. (It would eat up our time as they would really hose things as
they "knew" what they were doing.)
Had the same argument with my son this past weekend. He just
returned from Army AIT communications school as a communications
network specialist. Kept gripping about how badly his system was
running how it was a piece of trash and you know the drill. Well
when he went to work on Friday we got his laptop and I installed two
clean up programs (anti-malware and super anti spyware) and cleaned
up his system.
Yesterday he apologized to me and said his system was running much
better. I again (for the umpteenth time) warned him on visiting
sites he likes to go to for Anime and crap he likes. I have since
gotten some better sites from a friend for him to visit.
Stewart
At 01:47 PM 3/30/2009, you wrote:
Actually, yes. That's my job; to be the resident IT expert. I also
believe in the division of labor, so that we get the highest return on
investment in staff. We have people who do marketing and others who
do HR. Strangely, I don't have the slightest impulse to arrogantly
presume that I know how to do their job, nor do I try.
> Any system can be set up to run successfully, if anyone bother to set it
> up. I suppose you must now judge no group capable of administering
> their own computers.
I never said that. My experience, however, has taught to not depend
on staff to do the job of IT. Yours has obviously been different than
mine.
Rev. Stewart A. Marshall
mailto:[email protected]
Prince of Peace www.princeofpeaceozark.org
Ozark, AL SL 82
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