Tom,
Very interesting suggestions. I will forward your suggestions to the wifi contractor who has not yet had a chance to come to our site to check out the problems. Would the interference just affect the connection without affecting the signal strength? We do have some welders in the building, kilns, and lots of microwaves. Because this is an intermittent problem it might be impossible to figure out what is happening. Next time my Macbook hangs I will see if anyone else is having any problems and then check out the welders. An access point which slows to the slowest connected device would be terrible. We do have one artist with a very old mac laptop which only gets a connection in a few locations. Of course, one artist called me today to see if she could connect with an old win98 machine. I told her that since she couldn't even use a usb modem on that machine that she should think about a new computer instead.

 Jul 15, 2009, at 7:48 PM, t.piwowar wrote:

On Jul 14, 2009, at 9:08 PM, cindy brandt wrote:
Am I wrong in assuming that the signal strength indicates that we are getting the signal everywhere but the response time and the lengthy hanging is another issue altogether? I know that some of the problems with response time might be explained by one artist uploading a large photo. Even on my Fios at home I sometimes have a slow response time when I am the only user. But I have used many wifi networks in hotels and elsewhere and don't ever remember having this hanging problem which is only corrected by turning off and on the wireless on my computer.

Since you are showing good signal strength I would put that possibility aside and first look for external factors that can disrupt the operation of your network. Survey the site looking for sources of interference: a rogue access point, a microwave oven, large electrical equipment, an artist using an arc welder, etc. Another thing to look at is the capability of your access points to handle different speeds. Some access points will drop down to the speed of the slowest connected device. On such a network, just one person connecting at the old 10MBPS speed would slow everybody down to 10MBPS.


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