On Sun, Nov 8, 2009 at 12:17 AM, David K Watson
<[email protected]>wrote:

> I am not going to argue any general claims, but in this case go
> back and read Tom's posts when MobileMe was having all its
> service problems the first times Apple tried to put in Exchange
> support.  Tom was at least as unhappy with Apple over that as
> he was over MS's recent problems with Sidekick phone data.
>
> Consider also that Google has had several notable service
> failures a couple of times since then, particularly with email
> and search, but I don't recall Tom being nearly so critical
> about that. So it is possible to argue that in this case, Tom
> is harder on Apple than he is on Google.
>
>  Some of that is the duration of the outages.  The Sidekick mess was a few
a week or two, Mobileme was prolonged.  Google was out for what a few
hours?  Every one is going to have server problems but the time it takes to
remedy the situation should be part of the outrage level.


-- 
John Duncan Yoyo
-------------------------------o)


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