http://www.google.com/hostednews/ap/article/ALeqM5hADm2LTOJUNBSPziYG0KGH7jTUVwD9F7M9HG1
I spent several hours troubleshooting this one before the news got out.
Looks like it blew away a good chunk of the Registry. The computer had
no Task Bar or Start button. Desktop icons could not be moved. The
network connection and WiFi were gone. Many Control Panels displayed
just an empty window. The McAfee application would not launch. System
Restore says "System Restore is unable to protect your computer" and
then exits.
Worse of all, it blew away the Administrator account. I had the client
running in a limited-rights account, which she was able to log into,
but almost everything I might want to use to fix things can't be run
from the limited-rights account. When I try to log into the
Administrator account the screen turns blue briefly and then returns
to the login screen.
Arrgh!
Any suggestions about how to get this sick puppy back together?
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