We recently had an incident at our museum where a college class had reserved 
our Collections Study Room, which is a space we have dedicated to allow 
teachers/professors to teach using real objects from our collection, and when 
the class arrived, one of the students had a service dog with them. While we 
have ADA-compliant policies regarding service animals in all our public spaces, 
the collections study room is not a public space, and is used by students and 
researchers to directly access, handle and study museum collection objects. 
This situation has brought up questions around what to do if someone who 
requires a service animal is looking to access collections storage areas, or 
other spaces where museum objects might be kept. If you could take a few 
moments and answer the questions below, we would all be very appreciative.



1.       What concerns would you list as an argument against allowing service 
animals in collections storage/study spaces?

2.       Does your institution have a standard policy for service animals in 
non-public spaces? Would you be willing to share that policy?

3.       Have you/your institution ever denied a request to access a particular 
collections space (not otherwise open to the public), because an individual 
would require a service animal?

Thank you all, I look forward to your comments and responses.

Alexis North
Project Conservator
University of Pennsylvania Museum
of Archaeology and Anthropology
3260 South Street
Philadelphia, PA 19104
[email protected]<mailto:[email protected]>
www.penn.museum<http://www.penn.museum>

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