http://qa.mandrakesoft.com/show_bug.cgi?id=3138
------- Additional Comments From [EMAIL PROTECTED] 2003-03-14 01:22 ------- For me it looks like that you have a USB hardware/kernel problem, as there are many errors about not being able to open the USB device in your error_log. Can you try the following things and report: - If you use USB hubs or USB extension cords, remove them, try to connect the printer directly to the PC. - Connect the printer with a parallel cable to your parallel port. Does it work better this way? - Change the line probeall usb-interface usb-uhci to probeall usb-interface uhci in /etc/modules.conf and reboot, try again to see whether it works better now. If you have already probeall usb-interface uhci change to probeall usb-interface usb-uhci - Try whether your printer works through HPOJ (will not work if the printer is connected through a USB->Parallel converter). Do urpmi hpoj and then ptal-init setup If your printer is recognized, finish the HPOJ configuration and then do lpadmin -p DeskJet -E -v ptal:/mlc:usb:DeskJet_970C The string after "ptal:/" must be exactly the device name as shown on the screen in the end of the setup of HPOJ. Try whether your printer works better now. - If you have one, try to use a PCI USB controller card. Turn of the on-board USB in the BIOS setup then. Please post your results here. Supply us also the output of "lspcidrake". ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is. ------- Reminder: ------- assigned_to: [EMAIL PROTECTED] status: NEEDINFO creation_date: description: I have a serious printer problem (*) which I cannot investigate because for me CUPS does not work at all in KDE :-\ Cooker freshly installed on a newly formatted partition, on Monday evening March 9. Printer is a HP Deskjet 970 Cxi, installed during the installation proces with the (recommended) hpij drivers. I'm using a DELL dimension XPS D233 (Pentium II 233) with 224 MB RAM. Test page prints OK during the installation process except for the problem mentioned at (*) which I was trying to investigate in the first place. First observation: I notice that CUPS is not configured in KDE as the default printing system. Instead the default is "Generic UNIX LPD Print System". Is this intentional? I thought we were switching to CUPS? Perhaps I made an error in the installation process somewhere... Second observation. I try to print something with the default printing system. It works(*). I switch to CUPS to try and print something. It works (*) I try to print again, with 2 pages per sheet. Now the application crashes immediately. >From this point on, any application I am in crashes instantly when I select CUPS _and_ select the HP Deskjet printer. Also the control panel (Peripherals-Printers) crashes when I make these selections. I switched the debug level of cupsd to debug2, restarted cupsd, and (in a konqueror print dialog) selected CUPS as printing system in combination with my Deskjet printer. It crashed and produced the attached /var/log/cups/error_log I'm competely at a loss what to do next. Could it have anything to do with the fact that I accidentally named my server DELL and it cannot find it in the /etc/hosts? Please advice on possible log files or whatever that you want me to include. (*) Apart from the above-described CUPS problem I am experiencing the following printing problem. It seems to be unrelated to the CUPS problem because it was ALWAYS for me like this during the last two months using Cooker. The problem is described as follows: I print a couple of pages with simple text, does not matter from which application in KDE. Printer is configured in draft mode. First page starts very fast. At half of page printing slows done with pauses between the lines. Sometimes the printing stops completely at the half of the first page. Middel LED of printer starts to flash orange. According to printer manual this means printer is waiting for data. Data does not come (I waited for 10 minutes or so) Sometimes the printer manages to finish the pages very very slowly. Changing the hpij drivers to eg the GIMPprint ones does not help. They print even slower...
