http://qa.mandrakesoft.com/show_bug.cgi?id=3401

[EMAIL PROTECTED] changed:

           What    |Removed                     |Added
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             Status|NEEDINFO                    |NEW



------- Additional Comments From [EMAIL PROTECTED]  2003-03-17 20:43 -------
Hi, I am a bit stumped, please remember I am new to this. 
 
I have been able to find the files you mentioned, and downloaded them. When I wanted 
to 
install them I tried to use the "Mandrake Update" feature. When I did, I was directed 
to 
selecting a mirror ....stealth... in the US and therafter I received the following 
comment: 
 
"The list of updates is void. This means that either there is no available update for 
the 
packages installed on your computer or you already installed all of them." 
 
Of course I can simply install the ones I downloaded already but wanted to make sure, 
that 
is the correct way. Or do I need to remove the older packages first? 
 
For your info, my background is years of Windoze, certainly long enough to be 
dangerous. I 
am getting tired of it though, because of the constant push not to allow other 
software in an 
open and compatible manner. 
 
I have literally no knowledge about the Konsole command features, I am surprised i was 
able to provide the info you had requested with the instructions. 
 
Thanks for your help 



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------- Reminder: -------
assigned_to: [EMAIL PROTECTED]
status: NEW
creation_date: 
description: 
Hi, I am new to Linux in generel and Mandrake specifically. It is the first 
time i am entering a bugzilla report, so please bear with me. I may also be 
doing something wrong, simply because i am new to the software. Even if that 
is so, the software needs to be further simplified to prevent those problems. 
 
I have been trying 9.1rc2 recently and really like what I see. All the most 
important periperals were recognized automatically. There is one big problem 
for me though: 
 
There does not seem to be a clear way to install a network printer at the 
beginning. I am using a Xerox (sometimes called Tektronix) Phaser 860 directly 
on the ethernet. The OS did recognize my HP 45T on the parallel port 
correctly. Later I did try to install the Phaser via printerdrake. Every time 
the system automatically looks for attached printers and finds the HP 45T and 
also installs again. In the meantime - kept trying - I have 6 installations of 
the HP 45T printer but still no phaser. The system only appears to be looking 
for parallel and possibly USB printers but leaves the network printers out. 
Once it has found the printer it autoimatically goes back to the icon of 
printerdrake, there is no pssibility to choose to install ot to discard. 
 
Does anybody have an answer, the new distro seems so nice and I am keen on 
using it but cannot without the printer solution. 
 
Please let me know, if you need further info. 
 
Dietmar

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