http://qa.mandrakesoft.com/show_bug.cgi?id=3538
------- Additional Comments From [EMAIL PROTECTED] 2003-03-27 08:04 -------
More information on this:
Note that I had selected the install option, not upgrade.
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1. Once I am on the individual package selection menu, I click on the "expand tree"
button.
No problem at this point.
2. Now, if I click on any of the packages, the mouse pointer starts flickering. This
is the
beginning of trouble. If I click a second time on any package, the graphical display
freezes.
Basically, the installer display on the console ctrl-alt-f7 freezes. The mouse can
still be
moved but mouse clicks have no effect.
3. Once the installer freezes, I can still press ctrl-alt-f2 and run top and ps to
see which
processes are running. I find that the process with PID 9 is:
/usr/bin/perl /usr/bin/runinstall2 -method disk
and has taken up 99% of CPU and almost 55 MB of RAM. It stays that way until I use the
command "kill -9 9" to kill it as that is the only way out. Once this process is
killed, the
installer unmounts all partitions and says the system is ready to reboot. This means
the
installation has aborted. The cause behind this freeze is clearly the perl script
going into
some infinite loop.
How to avoid the freeze ?
------------------------------
If in step 2, I do not click on a package a second time and instead click on the
"collapse
tree" button, the mouse flickering goes away. Now, I can toggle between collapsed or
expanded tree as many times I want and also click on the listed packages without any
problem. I had to employ this trick to get the installation going.
However, the same/similar problem reappears at a later stage as explained below:
Installer freeze after configuring services (summary section)
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1. I do system configuration (sound, network, video, mouse, printer etc.). Note that
no printer
is connected to my system at any time. The installer installs the cups server even
though no
printer is detected (since none is connected).
2. Then I configure all system services. I make sure that the printer service cups is
NOT
selected. Then press the next button. The graphical display freezes.
3. I can still press ctrl-alt-f2 and run top and ps to see which processes are
running. Once
again, the process with PID 9 is:
/usr/bin/perl /usr/bin/runinstall2 -method disk
and is found to have taken up 99% of CPU and almost 100 MB of RAM. It stays that way
until I use the command "kill -9 9" to kill it as that is the only way out. After this
I can reboot
the system safely. The installtion is incomplete at this point.
4. After reboot, I repeat the same sequence of installation steps. I do not format
any partition
so that the installer simply takes up the previous configuration. After configuring
services,
this time I can finish installation successfully without any freezes.
Just note that I had exactly the same freeze problem with mdk-9.1rc1 (very
similar to
bug 2479 ). This installer freeze is surely related to printer configuration since I
repeated the
same sequence of installation steps but this time I did not touch the printer
configuration in
the summary section. There was no freeze and the install completed at the 1st attempt.
So
printer configuration is still buggy in the final release (even if no printer is
connected at any
time).
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assigned_to: [EMAIL PROTECTED]
status: UNCONFIRMED
creation_date:
description:
I am trying to install mandrake-9.1 as follows:
- installation from iso (located on hard-drive)
- graphical mode used
- install partition is ext2 (formatted and checked for bad blocks)
The installer always freezes at the point where I begin selection/deselection
of the individual packages. When I expand the tree list and unselect a
package, the mouse cursor starts flickering and then X freezes so that reboot
is the only way out.
On the same machine, mandrake-9.0 can be installed smoothly using the exact
same method.
This bug is almost same as bug 2765 and may be related to bug 2014.
