[due to the cooker mailing list problems yesterday, I'm reposting this]

Adam Williamson wrote:
> My mails to Andrey Borzenkov are being bounced with this message:
<snip>
>     prohibition -- access from ip address [62.241.160.9] is blocked.
> See
>     http://www.mail.ru/pages/help/262.html for details. (in reply to
> DATA
>     command)
>
> I know Andrey doesn't read Cooker consistently, so can someone alert him
> to this, and let him know the mails I tried to send him are on the list?
> Thanks.

The cooker list itself seems to be sick right now, so I'm not sure when this
will get through. But I thought I'd pass on what I've learned:

I managed to translate the important items on the form
(http://win.mail.ru/cgi-bin/support) linked to by the explanatory page
(bounce message, like in your original note). Between machine translation
(very acceptably good, at http://www.translate.ru/) and looking at the HTML,
I go this:

The first field is your name and surname, the second is a working e-mail
address (probably best for it to be the one you sent from).

The pull-down list is the subject of your problem (it's apparently a form to
open an ISP support ticket). Select the one right before the line which
contains "WAP". That opens a window (apparently a FAQ). Unfortunately, the
annoying JavaScript opens the popup *again* when the list loses input focus,
too. Grrr.

Next is the e-mail address you're having problems with (Andrey's), username
+ trailing bit in the pulldown.

The large text field is your message. A cleaned-up translation of the
parenthetical text: "(if this concerns problems with a @mail.ru, @bk.ru,
@inbox.ru or @list.ru mailbox, you will need to specify your recipient's
name as well as your own e-mail address at which we can communicate with
you)". Needless to say, I wrote my message in English.

Finally, there are two buttons with a checkbox in between. Checking the box
will give you a copy of the trouble ticket. The first button is the submit
button. Be careful with the second one, since it's an HTML reset button and
will *clear* the form...

Hopefully this helps, whenever the cooker list is alive again.

- John

P.S. Since I'm resending this message, I have some good news to add. After
filling in the form, as outlined above, I received a reply from one of their
people that my ISP had been de-blacklisted at my request. I just sent an
e-mail that included Andrey in the addresses and haven't received a
bounce-back, so it looks like things work...


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