On Tue, 2003-08-19 at 11:27, John Keller wrote: > [due to the cooker mailing list problems yesterday, I'm reposting this] > > Adam Williamson wrote: > > My mails to Andrey Borzenkov are being bounced with this message: > <snip> > > prohibition -- access from ip address [62.241.160.9] is blocked. > > See > > http://www.mail.ru/pages/help/262.html for details. (in reply to > > DATA > > command) > > > > I know Andrey doesn't read Cooker consistently, so can someone alert him > > to this, and let him know the mails I tried to send him are on the list? > > Thanks. > > The cooker list itself seems to be sick right now, so I'm not sure when this > will get through. But I thought I'd pass on what I've learned: > > I managed to translate the important items on the form > (http://win.mail.ru/cgi-bin/support) linked to by the explanatory page > (bounce message, like in your original note). Between machine translation > (very acceptably good, at http://www.translate.ru/) and looking at the HTML, > I go this: > > The first field is your name and surname, the second is a working e-mail > address (probably best for it to be the one you sent from). > > The pull-down list is the subject of your problem (it's apparently a form to > open an ISP support ticket). Select the one right before the line which > contains "WAP". That opens a window (apparently a FAQ). Unfortunately, the > annoying JavaScript opens the popup *again* when the list loses input focus, > too. Grrr. > > Next is the e-mail address you're having problems with (Andrey's), username > + trailing bit in the pulldown. > > The large text field is your message. A cleaned-up translation of the > parenthetical text: "(if this concerns problems with a @mail.ru, @bk.ru, > @inbox.ru or @list.ru mailbox, you will need to specify your recipient's > name as well as your own e-mail address at which we can communicate with > you)". Needless to say, I wrote my message in English. > > Finally, there are two buttons with a checkbox in between. Checking the box > will give you a copy of the trouble ticket. The first button is the submit > button. Be careful with the second one, since it's an HTML reset button and > will *clear* the form... > > Hopefully this helps, whenever the cooker list is alive again. > > - John > > P.S. Since I'm resending this message, I have some good news to add. After > filling in the form, as outlined above, I received a reply from one of their > people that my ISP had been de-blacklisted at my request. I just sent an > e-mail that included Andrey in the addresses and haven't received a > bounce-back, so it looks like things work...
Well, uh, thanks for doing all that work, but it turns out it's not necessary...the blacklist was actually coming from DSDL, which has a perfectly English homepage :). I emailed Pipex postmaster and got a reply saying they're applying to be taken off the DSDL list, so things should be sorted out for me soon too. -- adamw
