On Thursday 28 August 2003 04:33 pm, Adam Williamson wrote: > On Thu, 2003-08-28 at 22:24, eddie wrote: > > Adam Williamson wrote: > > > On Thu, 2003-08-28 at 16:26, Dave Cotton wrote: > > >>Before I "retired" to France I worked in the UK as head of R&D for the > > >>market leader in specialist software used in the construction industry. > > >>If I caused this much havoc to our customers, with the financial > > >>consequences to them, I would have been hung out to dry. > > > > > > Cooker has nothing at all to do with "customers". Cooker is for > > > volunteer beta testers. That's what we are. > > > > After reading all your posts in regard to this problem I get the > > impression that you truly do not understand the problem at all. The > > "testers" are the customers! And if this is the way that Mandrakesoft > > runs their testing program why would anyone care to buy their product if > > they can not handle mirror syncs, do you get my drift Sparky? > > I was criticising the analogy, because it's not a valid one. Customers > have a right to expect a certain level of service, because they're > PAYING for a certain level of service. We are not paying to use Cooker; > therefore we have no right to expect or demand any level of service.
HAHAHAHA.....ah cummon.... If the testers have problems, then they might leave, and less testers means less testing. So...... It makes sense to make sure testers can get programs/packages easily. ADDITIONALLY it makes sense to make sure the package-mirroring update software is working correctly as well, as eventually this becomes something CUSTOMERS will be using, if not in whole, in part (as a rule). While there is some basis to what you are saying Adam, there is ALSO a good basis to expect the mirroring to be working well, or at least a hope that the problems are attended to. I think, as such, an expectation that the problems are being looked into in an appropriate manner is also warranted, for the above mentioned reasons. Let's all try to be friends ? Bob F.
