On Thursday 28 August 2003 05:20 pm, Adam Williamson wrote: > On Thu, 2003-08-28 at 23:05, w9ya wrote: > > On Thursday 28 August 2003 04:33 pm, Adam Williamson wrote: > > > On Thu, 2003-08-28 at 22:24, eddie wrote: > > > > Adam Williamson wrote: > > > > > On Thu, 2003-08-28 at 16:26, Dave Cotton wrote: > > > > >>Before I "retired" to France I worked in the UK as head of R&D for > > > > >> the market leader in specialist software used in the construction > > > > >> industry. If I caused this much havoc to our customers, with the > > > > >> financial consequences to them, I would have been hung out to dry. > > > > > > > > > > Cooker has nothing at all to do with "customers". Cooker is for > > > > > volunteer beta testers. That's what we are. > > > > > > > > After reading all your posts in regard to this problem I get the > > > > impression that you truly do not understand the problem at all. The > > > > "testers" are the customers! And if this is the way that Mandrakesoft > > > > runs their testing program why would anyone care to buy their product > > > > if they can not handle mirror syncs, do you get my drift Sparky? > > > > > > I was criticising the analogy, because it's not a valid one. Customers > > > have a right to expect a certain level of service, because they're > > > PAYING for a certain level of service. We are not paying to use Cooker; > > > therefore we have no right to expect or demand any level of service. > > > > HAHAHAHA.....ah cummon.... > > > > If the testers have problems, then they might leave, and less testers > > means less testing. So...... > > > > It makes sense to make sure testers can get programs/packages easily. > > > > ADDITIONALLY it makes sense to make sure the package-mirroring update > > software is working correctly as well, as eventually this becomes > > something CUSTOMERS will be using, if not in whole, in part (as a rule). > > > > While there is some basis to what you are saying Adam, there is ALSO a > > good basis to expect the mirroring to be working well, or at least a hope > > that the problems are attended to. I think, as such, an expectation that > > the problems are being looked into in an appropriate manner is also > > warranted, for the above mentioned reasons. > > I don't disagree with any of this. My criticism was mainly one based on > tone. It makes me rather annoyed to see people posting in aggressive > terms DEMANDING that so-and-so be fixed IMMEDIATELY and so forth and so > on. This kind of attitude strikes me as totally misplaced and unhelpful. > Cooker is a collective endeavour. It certainly would be better for both > the testers and for Mandrakesoft if the mirrors were more reliable. > However, the way some people are going about making this point is rather > inappropriate.
O.k....I can accept that. Bob F.
