On Wednesday 01 November 2000 05:08, you wrote:
> Well, nice start for a Wednesday morning, mailbox full of shity
> emails from *not very nice so called disatisfied* customer and
> frankly I am disgusted by their behaviour.
>
> Ok, the final 7.2 version you bought is missing some updates
> present in the downloadable version and you think you are
> screwed... fair enough but why so much anger towards the guys
> at Mdk?
Some Individuals are being nasty about it but not all of us. Some times
people read emotions into emails that are not there. If any of the developers
feel I was attacking them I heartedly apologize as this was never my intent.
> What is so difficult in using Mdk-update to get your installation
> updated with the packages from the Mdk 7.2 download edition?
> Do you need a university degree to do that? Does it ruin your
> day because you have to download a few megabytes of data?
> What is your pbm?
1. Sorry but as a end user I feel that KDE 1.99 was not adequate for release.
2. Did you read the email from the russian MandrakeUser? That clearly
explains some of the problems with expecting buyers to update after purchase.
I accept Mandrake's reasons for letting Macmillian release RC1 as Mandrake
7.2, but I just wished to express my feelings that I felt it could have been
done differently.
>
> The guys at Mandrake go out of their way to provide everybody
> with a great linux distro, they listen to all of us when we
> bitch about packages missing or when we ask them to package
> more programs and so on. And you know what, they do it because
> they're a nice bunch of developers dedicated to linux and its
> success.
> As a matter of fact, they also need to bring the bacon back
> home so to speak and for that very valid reason they also
> need to make money and sell their stuff.
They wish to sell their stuff and I am more than willing to buy it. But I
won't purchase what Macmillian packages. Nor will I recommend that others do
so. Is it not productive to inform Mandrake of why? I greatly appreciate what
they have done in producing such a quality distro, but there is always room
for improvement, and I feel that marketing of the distro is one such area. I
know that comparing them to M$ was a bit harsh and I have not done this. Here
is the feeling though; Mandrakesoft had the option to release 1.99 and meet a
marketing deadline or wait for 2.0 and hit a quality assurance target (Ok
they felt that 1.99 met this. I will accept that explanation). It still
leaves the impression that Mandrake was more interested in a revenue
maximising marketing deadline rather than qaulity. This may indeed be
unfounded but that is the appeareance. I understand the fact that the
developers want to be paid and I will be sending them money. I hope this
helps to explain some of the dissatisfaction with Macmillian's Mandrake7.2.
As for the blatant trolls with the nasty comments; ignore them.
