Disclaimer: I just forward this message. I have never used MandrakeExpert and cannot comment on it altogether.
=========================================== LeHardi wrote: > Is this MandrakeExpert accesible for all or only for people who have > bought boxed version of MDK. I'm asking because I have Downloaded > Edition (on 3 CD-ROMs), and some months ago, I've registered at > MandrakeExpert. I,ve read that (in FAQ): > " How much does it cost ? > Anyone can ask a question and receive an answer for free! > (Optional) > If you wish, you can choose to pay for support, in which case, we > guarantee a response in a given timeframe. See 'Payment system' below > for more details." I purchased the boxed edition of Mandrake 8.1. I am also a member of MandrakeClub. That being said, it has been my experience that asking a question on MandrakeExpert is a complete waste of time. You will get a much more satisfying response by asking the family dog. > So it worked in the beginning, I was asking questions and getting > answers for free. I didn't want (and still don't want) support for > money, because I've got a lot of time for waiting;-)). But now Mandrake > Expert doesn't work for me since some time: I can 'create incident', > next choose 'Community Support' but when I press tab 'Select Experts' > there is no experts in the table!. So it's logical that I can't get help > from any of the Experts, it seems do not work even in Public incident > mode. So is this any way to get free 'community' support at > MandrakeExpert. Maybe I'm doing something wrong, but I don't what? Or > maybe MandrakeSoft makes me to use only payable support? I sent e-mail > to MandrakeExpert but didn't get any response. I'd give up on MandrakeExpert.
