le Mardi Mars 05, 2002 08h15, vous avez �crit : > Disclaimer: I just forward this message. I have never used > MandrakeExpert and cannot comment on it altogether. > > =========================================== > > LeHardi wrote: > > Is this MandrakeExpert accesible for all or only for people who have > > bought boxed version of MDK. I'm asking because I have Downloaded > > Edition (on 3 CD-ROMs), and some months ago, I've registered at > > MandrakeExpert. I,ve read that (in FAQ): > > " How much does it cost ? > > Anyone can ask a question and receive an answer for free! > > (Optional) > > If you wish, you can choose to pay for support, in which case, we > > guarantee a response in a given timeframe. See 'Payment system' below > > for more details." > > I purchased the boxed edition of Mandrake 8.1. I am also a member of > MandrakeClub. > > That being said, it has been my experience that asking a question on > MandrakeExpert is a complete waste of time. You will get a much more > satisfying response by asking the family dog. > > > So it worked in the beginning, I was asking questions and getting > > answers for free. I didn't want (and still don't want) support for > > money, because I've got a lot of time for waiting;-)). But now > > Mandrake > > > Expert doesn't work for me since some time: I can 'create incident', > > next choose 'Community Support' but when I press tab 'Select Experts' > > there is no experts in the table!. So it's logical that I can't get > > help > > > from any of the Experts, it seems do not work even in Public incident > > mode. So is this any way to get free 'community' support at > > MandrakeExpert. Maybe I'm doing something wrong, but I don't what? Or > > maybe MandrakeSoft makes me to use only payable support? I sent e-mail > > to MandrakeExpert but didn't get any response. > > I'd give up on MandrakeExpert.
<rant /on>I am (have been) an expert at MandrakeExpert. It's sort of silly to admit this but I got involved to win a stupid t-shirt that fits my son and does not fit me. I think incentives are very important. I have, literally, answered THOUSANDS of questions on MandrakeExpert and I have three or four t-shirts that, as I said, fit my son. I stopped answering questions, essentially, around the middle of January. At that time, I had been No 2 for two months. Since December, I have seen nor heard nothing from Mandrakesoft. They say that they will pay us for support but it's hard to figure. If anyone should have received some money it's dakota (marc) or me. I can't speak for dakota but I know I've never even heard a thing from Mandrake. I've installed Debian on my box... I still have and use Mandrake but I'm doing it without expectation of recompense. Perhaps I was misguided to expect otherwise...<rant /off> Dave Fluri North Bay, Ontario Canada
