Leon Brooks <[EMAIL PROTECTED]> writes: > On Tuesday 05 March 2002 22:51, Borsenkow Andrej wrote: >> It is development list. People are expected to debug there problems and >> come here with at least suggestions what has to be done to fix them not >> coming here ranting and wining. There are enough other places for it. Or >> at least report problems in such way that makes it possible to track >> them down (not that I am always doing it this way myself :-) > > 1. a report that there *is* a problem is more useful even with no hint > of a fix than no report; and
[...] > > So... please go easy on the newbies, please encourage reports even if they > don't meet your high standards, please acknowledge reports that are useful to > you, please patiently educate rather than browbeating, or at least hold your > peace. Cooker is our principle and precious development help, as a consequence: - If there is too many unexperienced user, developpers will lose a lot of time trying to know what it is really going on, and Andrej is right to say that if the user investigate a little bit, it is great help and will decrease the odds that the bug report is just ignored. - If there is too many noise, developpers will stop to read cooker, or reduce the time they spend to read it. This is unfortunately already happening. - We have to encourage people so that the distro will be better and better, and trying to help and to teach users as you said Leon is certainly a good investment for the quality and the future of the list - We do not have to lose time with non efficient people, or people that just complain and have no time or no willing to help or to learn. - You are right Leon to says that it is more important to know a showstopper than nothing, but it is unlikely than a showstopper will only be seen by only newbies and not experienced users, and such users have plenty of means to report problems apart from cooker, and be filtered by the community and do not make a developper lose his precious time 9 times over 10. The conclusion is that we must be very demanding on cooker members, but we must be also very tolerant with new commers that have a real willing to help and to learn. However there are others mailing lists for them to learn too, such as expert or like. And it is very important that we keep a very high signal/noise ratio, or developpers will simply stop reading cooker, and the same pb that we experienced with bugzilla will happen. Of course not everyone could be as efficient as Andrej and some others are, but if you do not aim at that, I think that maybe this list is not for you. -- Warly
