I would dearly love to be able to intelligently report a bug. I've read the Cooker site, and didn't find anything beyond (paraphrased) "what package names, how you broke it, and preferably a fix".
I'm the lead IT person pushing a Linux schema to replace Windows in our 250-user company. Mandrake is my first preference. It needs to work well, though, and be better in most respects than what it's replacing. It's obvious that my bug reports are inadequate. I will do whatever it takes to change that, if someone will direct me unto the path of enlightenment. 1) How to get and submit good debug info 2) When to cc the maintainers, and when not to -- Brad Felmey
