Hi!

On Wed, 25 Sep 2002 19:39:34 +0100
"Alan Hughes" <[EMAIL PROTECTED]> wrote:

> Whether BugZilla should continue to be used I don't know - used
> properly it could be a powerful problem reporting and monitoring tool,
> but I don't think its been used properly by anyone (and that goes for
> the user community as well as Mandrake people). What is needed is
> discipline - the user community needs to be more careful reporting
> bugs, and Mandrake needs to use BugZilla to provide feedback w.r.t.
> problem status and solution. Can we get that sort of discipline? I
> don't know.

Well, I guess it would be used instead of the cooker mailing list if it
would have advantages for the reporters. 

The one big disadvantage of a mailing list: You don't see all reports
for a package. So you have to search (not always easy) or remember the
one mail for the problem you currently have found.

This can by already done with bugzilla, but it currenlty takes much to
many steps to get to that point and even more the then create a new
problem report - so searching the mailing list is currently easier.

If bugzilla would be enhanced in a way that you only have to paste the
package name (+version) in it and then see all open problem reports and
could create a new problem report for it with one more click, it would
be probably used...

-- 
  Michael Reinsch <[EMAIL PROTECTED]>                       http://mr.uue.org
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