On Fri, Oct 11, 2002 at 12:07:40PM +1000, Ron Stodden wrote: > Mandrake recompiles all these things for i586. That carries with it > support from then on. It's all very simple and rather inescapable. > Your words will not change that. > > After verification, Laurent should be reporting user problems to the KDE > group, not bouncing them back to the originator and making more work for > everybody.
If you want support Ron, Mandrake sells that for released versions. If you want Mandrake to submit bug reports for you to KDE then you need to take and pay for a support incident. It's not Laurent's job to submit bug reports for you. Or to filter bug reports for the KDE people. Laurent's job is to package things for Mandrake. Unless you are a paying customer you're not entitled to *ANY* support. If you are then you get a limited amount of free support incidents. If you want to use them for this then by all means use them for that. Further the cooker list is *NOT* the list for 9.0 bug reports. Contrary to what people like yourself may believe. This is a list for development. Considering that KDE 3.1 is the currently committed version in cooker, unless you've tried in in 3.1 you shouldn't be reporting it here. (At the time of your first email it was 3.0.4 but the point is still the same). If it's a problem with Laurent's packaging or you have a fix for the version in *COOKER* then post it here. Otherwise, take it to any number of places (mandrakeexpert.com, the expert mailing list, bugs.kde.org, etc...) that provide support for the released KDE version. Further if you'd actually *LOOK* in bugs.kde.org you'd see that there are a number of logout related bugs similar to yours. Which likely means it's a KDE bug as I said in the first place: http://bugs.kde.org/simple_search.cgi?id=logout&openonly=1 Cooker is *NOT* your personal support system Ron. We all know that Mandrake developers have a limited amount of time. Which means bug reports should have at least a modicum of research done on them before posting. Certainly looking in bugs.kde.org wouldn't have been beyond your abilities. You've been around long enough to know better Ron. -- Ben Reser <[EMAIL PROTECTED]> http://ben.reser.org Never take no as an answer from someone who isn't authorized to say yes.
