Hi,
This is Abby from Infojini Consulting. Hope you are doing well! We are looking for ServiceNow Customer Administrator in Raleigh, NC for 12+ months contract position. Please send your resume along with hourly rate expectation to <mailto:[email protected]> [email protected] ASAP or call me at 443-283-1159. Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $500!!! Please don't miss to refer someone who are looking for projects. Job details mentioned below: Job Tittle: ServiceNow Customer Administrator Duration: 12+ months Location: <https://maps.google.com/?q=1020+Birch+Ridge+Dr+Raleigh,+NC&entry=gmail&source=g> Raleigh, NC Client: North Carolina Department of Transportation Job Description: · The ServiceNow customer system administrator role is technical in nature and dedicated to the basic administration and overall health of the ServiceNow platform. · The ideal candidate will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies a definite plus. · The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including, but not limited to, standard configuration, user administration, security, workflow, date management, and integrations. · This role will manage the ServiceNow release cycle three times per year and is dedicated to working directly with ServiceNow application. Responsibilities: • Personalize and create forms and fields • Create new applications, modules, and tables • Activate a plug-in • Build reports, gauges, and homepages • Set up Service Level Agreements (SLAs) and monitor SLA workflows • Create and track Service Catalog requests, and items with variables • Create, monitor, modify, and publish Service Catalog workflows with approvals • Follow the notification process back to the Business Rule • Import data into the instance • Create and use update sets to facilitate moving customizations between your instances • Search, populate, and customize the Knowledge Base • Create an Access Control Rule (ACL) • Create global controls for attachments and cookies • Custom scripting • Build third party software integrations • Answering "how to" technical and application configuration questions • Aiding in translating business requirements into technical requirements • Facilitating roll out of new applications and modules • Manage the ServiceNow system upgrades that occur three times per year • Assisting in troubleshooting patch / release management issues The ideal candidate is a college graduate with Computer Science or similar technical degree (or is working towards such a degree) and would have a minimum of 1-2 years of experience with: • Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) • Web applications, networks, protocols and email (SMTP, POP3) • Basic understanding of ITIL v3 methodologies • Understanding of enterprise IT architecture • Working knowledge of relational databases • Experience with database manipulation via a programming language Experience in these areas is a plus: • LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. • Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. Web Services integrations. Required Skills: • Proven ServiceNow implementation experience • Web applications, networks, protocols and email (SMTP, POP3) • Understanding of enterprise IT architecture • Working knowledge of relational databases • Experience with database manipulation via a programming language • Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) • Impeccable time-management and record keeping • The ability to take complex end-user requirements to code • A positive can-do attitude & willingness to learn • A strong personal commitment to quality service • The ability to work independently and with a team • Excellent communication Desired Skills: • LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. • LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. • Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. • Web Services integrations Thanks & Regards, <http://www.infojiniconsulting.com/> <http://www.infojiniconsulting.com/> Abby Mahadik Talent Acquisition | Lead DIRECT: (443) 283-1159 | MAIN: (410) 919-9440 | FAX: (443) 283-4249 Linkedin: <http://www.linkedin.com/pub/abby-mahadik/27/71/297> http://www.linkedin.com/pub/abby-mahadik/27/71/297 P SAVE PAPER - Please do not print this e-mail unless absolutely necessary. Please provide any feedback to <mailto:[email protected]> [email protected] -- You received this message because you are subscribed to the Google Groups "CorptoCorp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/corptocorp. For more options, visit https://groups.google.com/d/optout.
