Hi Roger I have emailed [email protected] <mailto:[email protected]> a few times. Try it so see, good luck
Regards Juliette > > Here is a new complaint about Ancestry. There is a serious problem with the > latest version of Ancestry, in its search facility. So, why not report > it?????? There is no way on their site to report such things. The is a > useless Bot on a Chat facility; I got put through to a real person, who > hadn’t a clue what I was talking about. They gave me an email address that > bounced back from Ancestry saying it was no longer available and to go to > their web site….. which has no way of contacting them. There is an an > Ancestry Community which you can pay to join. You would have thought they > would value feedback to help their quality control….. But no. There must be > a secret address somewhere. > > For Ancestry users, try doing a Public member tree search and put in “George > Moffatt, b. 1806 in Fermanagh, N. Ireland”. It comes up (3rd in the results > list) with 39 trees for a George Moffatt born in Co. Clare in 1806 and > married in Meath. It gets all his details wrong: if you go to one of the > trees that it lists, you can see all the correct information. The search > facility is “correcting” all the place names and getting them wrong, which is > totally misleading. > > So, any suggestions how I can report the problem, without telephoning them > and sitting in the queue in the US? > Roger > > From: Roger Cousens > Sent: Friday, 14 January 2022 12:51 PM > To: CoTyroneIreland.com <http://cotyroneireland.com/> Mailing List > <[email protected] > <mailto:[email protected]>> > Subject: Surnames of Interest > > See attached Excel file > Roger > > From: James McKane via CoTyroneList <[email protected] > <mailto:[email protected]>> > Sent: Thursday, 13 January 2022 9:19 PM > To: CoTyroneIreland.com <http://cotyroneireland.com/> Mailing List > <[email protected] > <mailto:[email protected]>> > Cc: James McKane <[email protected] <mailto:[email protected]>> > Subject: [EXT] [CoTyroneMailingList] New Content - Surnames of Interest > > External email: Please exercise caution > > This project is to facilitate contact between our faithful users on Family > Names of common interest. > > To participate in this project, please forward your relevant information > directly to me "offline" at <[email protected] <mailto:[email protected]>> > > Surnames of Interest <https://www.cotyroneireland.com/surnameinterest.html> > > Enjoy > Jim > > Jim McKane > Kitchener, Ontario > ================================= > Send a Message to the List - [email protected] > <mailto:[email protected]> > List Archive - > https://list.cotyroneireland.com/empathy/list/cotyronelist.list.cotyroneireland.com > > <https://list.cotyroneireland.com/empathy/list/cotyronelist.list.cotyroneireland.com> > Join the list by sending an email to - > [email protected] > <mailto:[email protected]> > To receive the Digest version, send an email to - > [email protected] > <mailto:[email protected]> > Unsubscribe by sending an email to - > [email protected] > <mailto:[email protected]> > =================================
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