Folks - PLEASE limit the use of this Mailing List to topics related to research in our four counties.
PLEASE refrain from discussions regarding other websites or issues. THANKS Jim Jim McKane Kitchener, Ontario On Fri, Jan 14, 2022 at 5:53 AM Juliette Buchanan via CoTyroneList < [email protected]> wrote: > Hi Roger > I have emailed [email protected] > <[email protected]> a few times. Try it so see, good luck > > Regards > Juliette > > > Here is a new complaint about Ancestry. There is a serious problem with > the latest version of Ancestry, in its search facility. So, why not report > it?????? There is no way on their site to report such things. The is a > useless Bot on a Chat facility; I got put through to a real person, who > hadn’t a clue what I was talking about. They gave me an email address that > bounced back from Ancestry saying it was no longer available and to go to > their web site….. which has no way of contacting them. There is an an > Ancestry Community which you can pay to join. You would have thought they > would value feedback to help their quality control….. But no. There must > be a secret address somewhere. > > For Ancestry users, try doing a Public member tree search and put in > “George Moffatt, b. 1806 in Fermanagh, N. Ireland”. It comes up (3rd in > the results list) with 39 trees for a George Moffatt born in Co. *Clare* in > 1806 and married in Meath. It gets all his details wrong: if you go to one > of the trees that it lists, you can see all the correct information. The > search facility is “correcting” all the place names and getting them wrong, > which is totally misleading. > > So, any suggestions how I can report the problem, without telephoning them > and sitting in the queue in the US? > Roger > > *From:* Roger Cousens > *Sent:* Friday, 14 January 2022 12:51 PM > *To:* CoTyroneIreland.com <http://cotyroneireland.com/> Mailing List < > [email protected]> > *Subject:* Surnames of Interest > > See attached Excel file > Roger > > *From:* James McKane via CoTyroneList < > [email protected]> > *Sent:* Thursday, 13 January 2022 9:19 PM > *To:* CoTyroneIreland.com <http://cotyroneireland.com/> Mailing List < > [email protected]> > *Cc:* James McKane <[email protected]> > *Subject:* [EXT] [CoTyroneMailingList] New Content - Surnames of Interest > > *External email: *Please exercise caution > > ------------------------------ > This project is to facilitate contact between our faithful users on Family > Names of common interest. > > To participate in this project, please forward your relevant information > directly to me "offline" at <[email protected]> > > Surnames of Interest > <https://www.cotyroneireland.com/surnameinterest.html> > > Enjoy > Jim > > Jim McKane > Kitchener, Ontario > ================================= > Send a Message to the List - [email protected] > List Archive - > https://list.cotyroneireland.com/empathy/list/cotyronelist.list.cotyroneireland.com > Join the list by sending an email to - > [email protected] > To receive the Digest version, send an email to - > [email protected] > Unsubscribe by sending an email to - > [email protected] > ================================= > > > ================================= > Send a Message to the List - [email protected] > List Archive - > https://list.cotyroneireland.com/empathy/list/cotyronelist.list.cotyroneireland.com > Join the list by sending an email to - > [email protected] > To receive the Digest version, send an email to - > [email protected] > Unsubscribe by sending an email to - > [email protected] > =================================
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