On Thu, Jul 15, 2004 at 12:59:15PM -0400, Jay Lee wrote:

Hi Jay,

Thank you for your fast and structured reply :)

> > Anyone who can tell me why (and I hope also to fix!) Microsoft
> > Outlook Express is reporting the duplicate number of new messages
> > in a Courier IMAP-Inbox?
> >
> > For example: I have 2 new messages in Maildir/new/, Outlook Express says
> > there are
> > 4 (2*2) new messages.

> 1. Outlook Express and Outlook both have a lot of bugs with their IMAP
> implementation, strongly consider using another IMAP Client like Mozilla
> Thunderbird  http://www.mozilla.org/products/thunderbird .

Grin, I only use mutt myself :)
But we have a lot of Customers using Microsoft's Email programs, and
though I like Thunderbird too on Windows, the customer's (or above all:
the IT-department of their company) mostly not :(

> 2.  You didn't include any versions, Courier?  OE? Postfix?

Though this is completely unrelated IMHO, here they are:

OS: FreeBSD 4.9+, 5.1+, 5.2+, 5.2.1
Filesystem: just stock UFS and UFS2
Courier Imap 3.0.5+ (CVS too)
Maildrop 1.6.3+ (CVS too)
Postfix 2.1.4
Outlook Express: 6.0, 6.0sp1 (+ additional patches), 6.0sp2

> 3.  Did you do anything further to troubleshoot the problem?  Does this
> happen on all accounts and from all machines or just one?

Some :)

I've tried Postfix's own Virtual Delivery Agent instead of Maildrop, 
and that makes no difference. Also, there are just 2 files in the new/ 
Maildir file, so we can (almost) eliminate the MDA as the cause.
I can also eliminate any other software, cause it happens on 'fresh
installs' too.

When Performing a 'Send and Receive' in MSOE, I actually _see_ the
counter in () after the Inbox changing. For example:

I had 5 unread messages in my Inbox.
I sent a new email to myself (just 1)
I perform a 'Send and Receive', and the counter behind my Inbox goes
from 5 to 6, and then again from 5 to 6.

This happens with all (Windows XP) Outlook Express.
It does _not_ happen with Microsoft Office Outlook 2003 (other versions not known). 
So I guess it's not (or not completely) Courier's fault :) 
We're also experiencing a lot of timeout's (especially when starting
MSOE) on the 'Drafts' folders. Anyone know how to work around that?

I just wondered if anyone is experiencing the same, and 
if there is a fix for MSOE, rather then using another MUA :)
But maybe I should drop this to an MS-tech list.

Thanks & Greetings,

-- 
WideXS                          http://www.widexs.nl
Wouter de Jong                  System-Administrator
Tel +31 (0)23 5698070           Fax +31 (0)23 5698099
Bijlmermeerstraat 62,           2131 HG  HOOFDDORP, NL


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