From: David Gomillion [mailto:[EMAIL PROTECTED]
> 
> [EMAIL PROTECTED] wrote:
> > I have a bounce message that is stuck in my mail queue.  The
> > message should be delivered to my address, but it doesn't go
> > through for some reason.  My Exchange server rejects it with "421
> > Internal error. Connection closing".
> > 
> > The problem is that if I attempt to cancel the message, Courier
> > attempts to send a cancellation notice to the postmaster, which is
> > directed to my account.  So the message just comes back with a
> > different Queue ID and remains lodged in the queue. 
> > 
> > Other messages to the postmaster and to my account through other
> > aliases work fine.  It's just this one message that will not go
> > through. 
> > 
> > How can I track down the message and manually remove it from the
> > queue? 
> 
> You can log into the Courier server and issue the mailq command.
> This will list everything in the queue.  You'll notice message IDs.
> You can then issue the command cancelmsg /messageid/ (omit the
> slashes, and instead put the actual message ID in)

Actually, my problem is that this method is not working.  If I use the
cancelmsg command to cancel the message, Courier sends a cancellation
notice to postmaster.  When this notice is forwarded to my account on
Exchange, it is rejected and becomes stuck in the queue.  When I try
to cancel that message, the same routine is repeated.

So the cancelmsg command just replaces one stuck message with another
one.  The question remains.  How can I get rid of this message?

I think something got corrupted during a recent server crash.  I am
probably going to have to track down the queue files and delete the
message manually.  How do I do this?

Bowie


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