Good day,
I have a strange problem with my mail delivery when a user goes over quota.
Here is my scenario:
User Bob has a mail account on my mail server running the latest courier
server and all packages are up to date. He has a 50Mb Maildir quota. He
has a file limit of 5000 files. Currently he has reached his quota and his
mailbox is over 50Mb with a total of say 239 emails.
In the Postfix queue there are a lot of mails addressed to this person.
Bob logs in and downloads all his mail emptying out his mailbox with a POP3
account. After about 30 minutes he downloads the same messages that he just
downloaded and he phones me to find out.
I log into his webmail account and see that there are more than 10 mails
from the same person with the same time stamp on all his email. Some of
them were there but only 5 times, some mails up to 20 times.
My question is why will this happen? Is this a known courier bug? What can
I do to fix this? A user over quota should get any messages sent to him
whilst being over quota only once. Why so many times? This happens on more
than one user and the only way to currently fix this is to disable the quota
for the particular user and let all the duplicate mails be delivered and
then manually delete the duplicates and ask the user to download it all just
one more time.
This is a bit confusing and very non-professional for us as a ISP for the
last 10 years.
Please help me!
Kind Regards,
Johan Boshoff
Connix Internet
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