Hi,

We (Station C) have been open for nearly 2 months and we're wondering
if maybe a change in our plan structure would make sense. I'll detail
them further down this message -- and our new idea -- and you can give
me your opinion based on those details but my basic question would be:
most of you don't offer hourly plans for desks. Why?

----

Right now we have resident members who have a reserved desk and full
time access ($330/month), we'll keep those.

We also have Flex 14 and Flex 28 memberships who pay $143 and $236 a
month for 14 and 28 hours a week between 9am and 6pm, to be booked
online (through email currently).

Flex signups are a bit slower than expected (although we have more
residents so we are a bit ahead of estimates overall) so we're
thinking of retooling the Flex plans to Flex Points where members
would buy bundles of points, something like 200 at $3.25/pt and use
them whenever, again booked online, expiring after 6 months. 1 point
for one desk hour, tbd number of points for meeting and conference
room hours. We would also have smaller and larger bundles but the 200
would give members something similar to our current Flex 14 with the
added bonus of more freedom, of skipping a week for a vacation or
coming every day when in crunch mode.

Space isn't an issue, logistics neither since we have the webapp for
booking in the works anyway. The big disadvantage for us would be no
recurrent cash entry or at least more spreadout and maybe more
uncertain renewals as well as, in theory, the potential for more
booking conflicts if everyone "crunches at the same time".

The big advantage would be for members who don't have to worry wetter
they'll use 14 hours every week, the setup would be even more flexible
for them. We would be "gambling'" that more flexibility and simplicity
means more members and if we're right everyone would be happy.

Last thing; we are also considering expanding business hours nights
and saturday.

Thoughts? Questions?


Thx
Patrick

http://station-c.com
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