Jerlina,

Take a look to your nearby neighbor, Berkeley Coworking... it took
them a year to fill up, despite starting with all infrastructure in
place at the beginning. Derby Creek has had WiFi and paint dry for
little more than a month now, and some uncertainty about
branding/identity, in a different neighborhood with a different
market, with a different product.

Hosting outside events that get free calendar listings and spread
through word of mouth is one way to get more folks exposed to the
space and aware of its existence. I know this helped Citizen Space and
Berkeley Coworking a bunch, and I appreciated being able to bring some
of my communities there.

When I last visited Berkeley Coworking a week ago, I didn't see any
flyers for your space. Given that they've got a waiting list and are 3
minutes away by bicycle, it seems like that would be a great market to
target. Perhaps have a special event and invite all the folks there so
they can tell folks that they've seen it. It also may be the case that
some of them would better enjoy/afford Derby Creek... Just to be
clear, I'm not suggesting "poaching," but rather partnering and
co-marketing to pursue shared interests in community building. Maybe
it is time for an East Bay "Cohousing Crawl" like the one we did in SF
a year ago.

Your top Google hit for "Derby Creek Coworking" is your blogspot blog,
not updated since more than a month ago, with a post that by the
second sentence is saying "must" rather than welcoming people and
encouraging them with the opportunities.

You might look into picking up a few cheap desks to have in place
already so people don't get bogged down with "I don't have a desk," "I
don't have a truck to get it there," or other potential objections.
Or, "oh, I have to email to schedule a visit. But I don't want to make
that level of commitment. Or I don't have email when I'm out and
suddenly have time. And I don't know how long it will take to get back
to me. So I won't bother."

And while the second post has a lot of great photos of the space and
surrounding environment, there's no PEOPLE in the photos - the space
looks entirely empty, static. Or personal stories in other blog
entries. And any coworking catalyst will tell you: a successful
coworking space is not in the space-rental business. It is in the
COMMUNITY CONNECTION business. And if you're not featuring your best
"product" (the wonderful people already involved) on your own site,
you're not really using the web effectively, let alone all the other
tools Tony has mentioned. It's great to see that you're actively using
the @derbycreek Twitter account, don't forget to update the account's
profile to describe itself and to link to the website (and the website
to live-link to the account at http://www.twitter.com/derbycreek , as
well as perhaps including a widget with updates). And don't forget to
use the #coworking hashtag to show up in more searches. Yum, pastry
day today, I may bike on by!

So far you have done lots of free marketing using several channels...
have you looked into paid options? What's the cost to you per month of
having all those spots unfilled? Perhaps spending some of that on
advertising in the Berkeley Daily Planet, East Bay Express, Daily Cal,
or the Monthly would help. And don't forget Google Ads and FaceBook
ads... a small daily budget and the right keyword targeting can get
you a lot of exposure. I'm not thinking "coworking" as a primary
keyword, but rather more-generic things people are looking for that
you can serve: cafes, workspace, quiet place, etc.

Yes, it's hard to spend when the ongoing deficit is looming, but if
you don't, you'll just keep on spending, the gap growing and getting
harder to fill. Maybe do a first-month-free special like Sandbox
Suites is doing, or some other "try before you buy" option.

Perhaps you need to re-assess rates with the assumption of a certain
vacancy rate, the same as any apartment or co-op would do. Maybe give
the other members incentive to recruit by having their rates go down
when more folks join. Sandbox Suites in SF offers referral fees for
members who recruit new members. You might look at your "terms of
service," since it comes out of a student housing coop that involves
higher demand and greater levels of commitment, it might be too scary
for people looking for something lighter, more transient - the rent
plus deposit model also cuts into that.

It would be worth collecting emails/phone #'s for everybody who comes
to the space, and then doing some kind of followup survey to find out
why people say they don't join (note that this is not necessarily the
real reasons/root cause). In some cases, simply asking "why not" may
get people to join, but most of all it gets you valuable data.

Look at who has joined and not just get them to tell their friends and
colleagues, but look at them and figure out who else would match their
profile. Or be complementary in skills, background, connections.
Rather than face this as a generic "I gotta fill the seats" challenge,
imagine the space as a functioning village, and visualize each of the
faces of people there, and their stories about what they do and how
they found it... do a little market research to verify your
assumptions, figure out the right channels for "microtargeting" to
reach each of them, keep flexible as you learn, and go out there and
rope 'em in.

Raines Cohen, Coworking Coach
http://www.CoworkingCoach.com/

On Tue, Oct 21, 2008 at 7:45 AM, Derby Creek Coworking Coop
<[EMAIL PROTECTED]> wrote:
>
> Hello!
> I opened a coworking space in Oakland nearly 2 months ago and it has
> been going ok. I have found it very difficult to find people to fill
> my space. I have been advertising on craigslist, have sent emails to
> everyone I know and have posted fliers in cafes around town. The space
> is small, I'm only looking for 6 people, and I get a few people who
> come in every week to check out the space. Unfortunately I thought the
> space would fill up immediately so now I am starting to worry that
> something is really wrong. Any suggestions? I don't have a lot of
> money to work with, so that has limited my advertising capabilities
> substantially. Thank you!
>
> with peace,
> Jerlina
> http://derbycreek.blogspot.com

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