Over the last number of months, I've been hearing a lot of "we do this and it works" along side a fair amount of "you should do that because we do" on this list, and I'm the first to admit that I'm guilty of it as well.
Some recent threads have gotten me thinking about the pros and cons we talk about on this list as related to *actual results* our spaces achieve. I've got pretty strong feelings on why both permanent desks and flex desks are critical, for instance. Rather than spout philosophy, though, we're going to dig into our numbers as well as interview members to try to deduce some actual "whys" related to their entry and exits from membership. One part of this is going to be doing some analysis of our retention rate. I'd like to do a larger study as well, that includes other coworking spaces in varying degrees of maturity. I've got a longer post about this here: http://www.dangerouslyawesome.com/2010/01/06/the-r-word/ If you're willing to take some time to share the details of your retention rates, I'd be very grateful. I'll likely be following up with anybody who submits their analytics for more information down the road. Please feel free to follow up on the list, or personally, if you have any questions. Cheers, and happy new year!! Alex /ah indyhall.org coworking in philadelphia--
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