thanks very much for the feedback Alex.  I do want to expand on this topic
and others relating to cowork & shared workspace and have it high on my todo
list to launch a blog.  i'll be sure to let you know once i've done so.

best
mark



On Mon, Jun 28, 2010 at 3:54 PM, Alex Hillman
<[email protected]>wrote:

> This is one of the most thoughtful posts I've seen about considerations and
> themes for space planning!
>
> It's not overstated, nor written in a way where someone feels like they
> need to adhere to everything at once.
>
> Someone highlight this and add it to the wiki! Great job Mark. If you end
> up expanding on this into a blog post or a wiki page, please link me up so I
> can add it to my own archives.
>
> -Alex
>
> /ah
> indyhall.org
> coworking in philadelphia
>
>
> On Mon, Jun 28, 2010 at 5:39 PM, mark gilbreath <[email protected]>wrote:
>
>> Hi Mike
>>
>> I wanted to share some thoughts on the topic of Space Planning and Design
>> for your Beijing project.   In no particular order, here are some central
>> themes that steered our space planning:
>>
>> * the layout and design of your space is hugely important.   your real
>> estate rent/lease will be your largest expense, so you want to think about
>> using that space as efficiently as possible.
>> * your members/customers WILL have a physical and emotional reaction to
>> how you layout the space.  your space design plan WILL directly impact their
>> productivity.
>> * there is both art and science to space design.
>> * the science component considers the physical characteristics of your
>> building and basic human ergonomics and will steer you toward the optimal
>> dimensions for rooms, hallways, ceiling heights etc.
>> * the art component considers textures, emotions, user behaviors, brand
>> values etc to create the unique qualities that set your cowork space apart
>> from the typical office down the street.  you can aspire for a space that
>> makes people immediately think "wow...cool... I want to be here...this is
>> the kind of place where I imagined myself working...etc"   ie a space that
>> inspires your members/customers to keep coming back AND to invite their
>> customers, friends, partners etc to come as well.
>>
>>
>> * think of your space plan as a kit of parts.  a typical cowork kit of
>> parts would include:
>>    - an entrance / gateway area - key objectives here will be to create a
>> sense of welcome and flow.  security, access control and wayfinding are
>> other considerations for your gateway area
>>    - communal workspace - this may be one or more types of work areas
>> including cubes, shared tables, high work bars.  this type of space will be
>> denser (more users per sf) and more social.
>>    - private workspace - these might be sized for individuals or teams
>> depending on the type of customer you are seeking to attract.  private
>> offices might be assigned or shared.  basic dimensions are well understood
>> for this type of space.
>>    - quiet spaces (we called them APRs "audio privacy rooms") - a place
>> for one or possibly two people to have a discreet conversation or make a
>> phone call.   these can be very small spaces.  can be managed by reservation
>> or simply used on a drop in basis.  the major consideration here will be
>> acoustic isolation.
>>    - meeting rooms - a place for small to large groups to conduct
>> meetings.  power, network connectivity and displays/monitors are
>> considerations for your meeting room(s).  there are well understood norms
>> for the minimum dimensions of meeting rooms, depending on the number of
>> people you want to accomodate.  a larger cowork space might consider
>> multiple meeting rooms of various sizes to more efficiently accomodate
>> various group sizes.  i agree wholeheartedly with the other folks who have
>> responded to your post, that meeting rooms are a valuable amenity for your
>> space.  if you consider letting them be used on a pay per use basis by the
>> general public they can also be a valuable marketing awareness generator for
>> your new facility.
>>    - mail/copy room - a place for your office imaging
>> equipment...printer/copier/scanner/fax.  this might be its own isolated
>> space or simply a zone in a larger open space
>>    - cafe/kitchen - a place for informal gathering, coffee, refrigerator,
>> water etc.  again this might be a standalone space or a zone in a larger
>> open space
>>
>> Other considerations:
>>  - wayfinding - think about how you want people to find their way through
>> the space.  the experience will be different for new users and visitors than
>> it will be for return visitors.  more open space simplifies wayfinding.
>>  nooks and crannies add privacy and intimacy.  finding the right balance
>> gets into the "art" part of your design.
>>  - textures/colors/materials/imagery - have a profound impact on your
>> member's experience and can reinforce your brand and values.    this might
>> be the paint color you choose for accent walls.  this might be the artwork
>> you hang on the walls or the reclaimed/recycled organic material you use for
>> a wall or floor covering.
>> - natural light - daylight is a proven productivity enhancer.   be sure to
>> carefully consider how you organize your spaces around any windows in your
>> space.
>> - multi-purposing spaces - again, considering that real estate is your
>> largest expense, there are ways to think about giving certain spaces
>> multiple functions.  for example two medium sized meeting rooms might share
>> a curtain/moveable wall so that they can combine to create an event space or
>> large meeting room
>>
>> Happy to elaborate on any of this.
>>
>> Best
>> Mark
>>
>> On Mon, Jun 28, 2010 at 6:03 AM, Michael P. Daugherty <
>> [email protected]> wrote:
>>
>>> Thanks a lot for the advice.
>>>
>>> As far as I've seen, it's true that in China big offices usually have
>>> less space per person, but I don't think our target audience is going to be
>>> the people who'd be perfectly happy in a Chinese cube farm.  There are a lot
>>> of ex-pats working independently here, and we're also trying to make the
>>> space more relaxed and creative feeling, so that pushes up the requirements
>>> a little bit.
>>>
>>> In any case, it sounds like your and Jerome's advice is pretty similar -
>>> I need to know the local area well and decide for myself.  I've been doing a
>>> lot of a research, so it's nice to have some encouragement saying 'trust
>>> yourself'.
>>>
>>> I'm sure I'll have more questions as we get going, and I'll let everyone
>>> know how it goes.
>>>
>>> Thanks again,
>>>
>>> -Mike
>>>
>>> P.S.  Jerome, about the meeting room; we've decided to have one, too.  I
>>> suspect some of the people who answered "I'd try it out" instead of "It's
>>> critical" will find that they appreciate having a private place to talk
>>> every once in a while.
>>>
>>>
>>> On Fri, Jun 25, 2010 at 4:49 AM, Jerome Chang <[email protected]>wrote:
>>>
>>> We absolutely believe in meeting rooms, and our bookings confirm them.
>>>>
>>>> Size based on a square area isn't that helpful, as squares and
>>>> rectangles are totally different for seating.   Just lay things out, have a
>>>> 4' aisle between desks, and feel out how much space you'd want before your
>>>> seat bangs into the desk behind you.  Really, that's about all there is to
>>>> it.
>>>>
>>>> Location is critical in L.A.  It'll determine who uses your space.
>>>>  Anyone can build a shack in a forest, throw in some desks, and then price
>>>> it at $10 or something, but do you really want to be in a forest?  There's
>>>> of course no real answer to that, but I think you get the picture.  We're
>>>> located literally next door to a Staples office supply store, and 1 block
>>>> from Starbuck's, so the two most important amenities for offices are very
>>>> very conveniently nearby.
>>>>
>>>> Jerome
>>>>
>>>
>>> On Fri, Jun 25, 2010 at 4:53 AM, Arne Hulstein 
>>> <[email protected]>wrote:
>>>
>>>> Hi Mike,
>>>>
>>>> The answers to you questions depend on many variables. For one, the
>>>> accepted size of the workspace differs per person and per country. I
>>>> have understood that in China Office space in general is much tighter
>>>> packed than most US or EU offices. Just take a look at what is
>>>> acceptable for what price in other Bejing rental situations and try to
>>>> take a look at their seating arrangements.
>>>>
>>>> As for location, you are the best person to weigh your location to
>>>> surrounding facilities, travel possibilities and the general image of
>>>> your area. These are the factors that your renters will use for
>>>> themselves. Take the same approach.
>>>>
>>>> Arne
>>>>
>>>> On Thursday, June 24, 2010, Michael P. Daugherty <[email protected]>
>>>> wrote:
>>>> > Hi everyone,
>>>> >
>>>> > I'm trying to start a coworking space in Beijing, China, so I
>>>> > thought I should write and introduce myself.  The reason I'm
>>>> interested
>>>> > in this is that I'm also working on a startup, but my other founder
>>>> > lives in Boston.  Therefore, I miss exchanging ideas in person
>>>> > much of the time when I work alone in my apartment.  I've also worked
>>>> at coworking spaces before and always
>>>> > enjoyed the feeling.  However, there has never been one in
>>>> > Beijing before now.
>>>> >
>>>> > I've already looked at quite a few offices and lofts, and rent
>>>> > has turned out to be much more expensive than I expected.  For a ~210
>>>> > square meter place, I think I'd need 11-12 people on a monthly plan to
>>>> > cover my costs.
>>>> >
>>>> > So, I have a few questions and would greatly appreciate any advice
>>>> > you may have.  First, how many square meters do you end up using per
>>>> seat?  I want to make sure my estimates of how many people can work
>>>> comfortably in a given space are reasonable.  I've just been estimating
>>>> capacity by walking around inside, and it seems that most of the time my
>>>> estimate comes out to almost 7 sq. m per person (counting space used for a
>>>> meeting room and a small place to relax, etc.).
>>>> >
>>>> > How critical is location in general in this business?  I'm operating
>>>> under the
>>>> > assumption that it's really important, since we're basically competing
>>>> > with working from home, and nothing can be more convenient than that.
>>>> >
>>>> > Lastly, we did a survey and the most surprising result to me was that
>>>> so few
>>>> > people considered a meeting room necessary.  How many of your spaces
>>>> > have meeting rooms, and how often are they used?
>>>> >
>>>> > Thanks for your support.  I hope that if any of you visit Beijing,
>>>> > you'll stop by and we can work together for a while.
>>>> >
>>>> > -Mike
>>>> >
>>>> >
>>>> >
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>>
>>
>>
>> --
>> Mark Gilbreath
>>
>> PO Box 2830
>> Ketchum, ID 83340
>>
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