I agree with Alex. This is an extremely insightful post. Thanks for
taking the time and making the effort, and yes, if you post if to a
blog or wiki page, we'd love to get the link!

On Jun 28, 5:39 pm, mark gilbreath <[email protected]> wrote:
> Hi Mike
>
> I wanted to share some thoughts on the topic of Space Planning and Design
> for your Beijing project.   In no particular order, here are some central
> themes that steered our space planning:
>
> * the layout and design of your space is hugely important.   your real
> estate rent/lease will be your largest expense, so you want to think about
> using that space as efficiently as possible.
> * your members/customers WILL have a physical and emotional reaction to how
> you layout the space.  your space design plan WILL directly impact their
> productivity.
> * there is both art and science to space design.
> * the science component considers the physical characteristics of your
> building and basic human ergonomics and will steer you toward the optimal
> dimensions for rooms, hallways, ceiling heights etc.
> * the art component considers textures, emotions, user behaviors, brand
> values etc to create the unique qualities that set your cowork space apart
> from the typical office down the street.  you can aspire for a space that
> makes people immediately think "wow...cool... I want to be here...this is
> the kind of place where I imagined myself working...etc"   ie a space that
> inspires your members/customers to keep coming back AND to invite their
> customers, friends, partners etc to come as well.
>
> * think of your space plan as a kit of parts.  a typical cowork kit of parts
> would include:
>    - an entrance / gateway area - key objectives here will be to create a
> sense of welcome and flow.  security, access control and wayfinding are
> other considerations for your gateway area
>    - communal workspace - this may be one or more types of work areas
> including cubes, shared tables, high work bars.  this type of space will be
> denser (more users per sf) and more social.
>    - private workspace - these might be sized for individuals or teams
> depending on the type of customer you are seeking to attract.  private
> offices might be assigned or shared.  basic dimensions are well understood
> for this type of space.
>    - quiet spaces (we called them APRs "audio privacy rooms") - a place for
> one or possibly two people to have a discreet conversation or make a phone
> call.   these can be very small spaces.  can be managed by reservation or
> simply used on a drop in basis.  the major consideration here will be
> acoustic isolation.
>    - meeting rooms - a place for small to large groups to conduct meetings.
>  power, network connectivity and displays/monitors are considerations for
> your meeting room(s).  there are well understood norms for the minimum
> dimensions of meeting rooms, depending on the number of people you want to
> accomodate.  a larger cowork space might consider multiple meeting rooms of
> various sizes to more efficiently accomodate various group sizes.  i agree
> wholeheartedly with the other folks who have responded to your post, that
> meeting rooms are a valuable amenity for your space.  if you consider
> letting them be used on a pay per use basis by the general public they can
> also be a valuable marketing awareness generator for your new facility.
>    - mail/copy room - a place for your office imaging
> equipment...printer/copier/scanner/fax.  this might be its own isolated
> space or simply a zone in a larger open space
>    - cafe/kitchen - a place for informal gathering, coffee, refrigerator,
> water etc.  again this might be a standalone space or a zone in a larger
> open space
>
> Other considerations:
>  - wayfinding - think about how you want people to find their way through
> the space.  the experience will be different for new users and visitors than
> it will be for return visitors.  more open space simplifies wayfinding.
>  nooks and crannies add privacy and intimacy.  finding the right balance
> gets into the "art" part of your design.
>  - textures/colors/materials/imagery - have a profound impact on your
> member's experience and can reinforce your brand and values.    this might
> be the paint color you choose for accent walls.  this might be the artwork
> you hang on the walls or the reclaimed/recycled organic material you use for
> a wall or floor covering.
> - natural light - daylight is a proven productivity enhancer.   be sure to
> carefully consider how you organize your spaces around any windows in your
> space.
> - multi-purposing spaces - again, considering that real estate is your
> largest expense, there are ways to think about giving certain spaces
> multiple functions.  for example two medium sized meeting rooms might share
> a curtain/moveable wall so that they can combine to create an event space or
> large meeting room
>
> Happy to elaborate on any of this.
>
> Best
> Mark
>
> On Mon, Jun 28, 2010 at 6:03 AM, Michael P. Daugherty
> <[email protected]>wrote:
>
> > Thanks a lot for the advice.
>
> > As far as I've seen, it's true that in China big offices usually have less
> > space per person, but I don't think our target audience is going to be the
> > people who'd be perfectly happy in a Chinese cube farm.  There are a lot of
> > ex-pats working independently here, and we're also trying to make the space
> > more relaxed and creative feeling, so that pushes up the requirements a
> > little bit.
>
> > In any case, it sounds like your and Jerome's advice is pretty similar - I
> > need to know the local area well and decide for myself.  I've been doing a
> > lot of a research, so it's nice to have some encouragement saying 'trust
> > yourself'.
>
> > I'm sure I'll have more questions as we get going, and I'll let everyone
> > know how it goes.
>
> > Thanks again,
>
> > -Mike
>
> > P.S.  Jerome, about the meeting room; we've decided to have one, too.  I
> > suspect some of the people who answered "I'd try it out" instead of "It's
> > critical" will find that they appreciate having a private place to talk
> > every once in a while.
>
> > On Fri, Jun 25, 2010 at 4:49 AM, Jerome Chang <[email protected]>wrote:
>
> > We absolutely believe in meeting rooms, and our bookings confirm them.
>
> >> Size based on a square area isn't that helpful, as squares and rectangles
> >> are totally different for seating.   Just lay things out, have a 4' aisle
> >> between desks, and feel out how much space you'd want before your seat 
> >> bangs
> >> into the desk behind you.  Really, that's about all there is to it.
>
> >> Location is critical in L.A.  It'll determine who uses your space.  Anyone
> >> can build a shack in a forest, throw in some desks, and then price it at 
> >> $10
> >> or something, but do you really want to be in a forest?  There's of course
> >> no real answer to that, but I think you get the picture.  We're located
> >> literally next door to a Staples office supply store, and 1 block from
> >> Starbuck's, so the two most important amenities for offices are very very
> >> conveniently nearby.
>
> >> Jerome
>
> > On Fri, Jun 25, 2010 at 4:53 AM, Arne Hulstein 
> > <[email protected]>wrote:
>
> >> Hi Mike,
>
> >> The answers to you questions depend on many variables. For one, the
> >> accepted size of the workspace differs per person and per country. I
> >> have understood that in China Office space in general is much tighter
> >> packed than most US or EU offices. Just take a look at what is
> >> acceptable for what price in other Bejing rental situations and try to
> >> take a look at their seating arrangements.
>
> >> As for location, you are the best person to weigh your location to
> >> surrounding facilities, travel possibilities and the general image of
> >> your area. These are the factors that your renters will use for
> >> themselves. Take the same approach.
>
> >> Arne
>
> >> On Thursday, June 24, 2010, Michael P. Daugherty <[email protected]>
> >> wrote:
> >> > Hi everyone,
>
> >> > I'm trying to start a coworking space in Beijing, China, so I
> >> > thought I should write and introduce myself.  The reason I'm interested
> >> > in this is that I'm also working on a startup, but my other founder
> >> > lives in Boston.  Therefore, I miss exchanging ideas in person
> >> > much of the time when I work alone in my apartment.  I've also worked at
> >> coworking spaces before and always
> >> > enjoyed the feeling.  However, there has never been one in
> >> > Beijing before now.
>
> >> > I've already looked at quite a few offices and lofts, and rent
> >> > has turned out to be much more expensive than I expected.  For a ~210
> >> > square meter place, I think I'd need 11-12 people on a monthly plan to
> >> > cover my costs.
>
> >> > So, I have a few questions and would greatly appreciate any advice
> >> > you may have.  First, how many square meters do you end up using per
> >> seat?  I want to make sure my estimates of how many people can work
> >> comfortably in a given space are reasonable.  I've just been estimating
> >> capacity by walking around inside, and it seems that most of the time my
> >> estimate comes out to almost 7 sq. m per person (counting space used for a
> >> meeting room and a small place to relax, etc.).
>
> >> > How critical is location in general in this business?  I'm operating
> >> under the
> >> > assumption that it's really important, since we're basically competing
> >> > with working from home, and nothing can be more convenient than that.
>
> >> > Lastly, we did a survey and the most surprising result to me was that so
> >> few
> >> > people considered a meeting room necessary.  How many of your spaces
> >> > have meeting rooms, and how often are they used?
>
> >> > Thanks for your support.  I hope that if any of you visit Beijing,
> >> > you'll stop by and we can work together for a while.
>
> >> > -Mike
>
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