Alex, Definitely appreciate the crowdsourcing for the best solution tip. We have a set of "community norms" we ask people to learn an out of resepct for fellow members agree to follow - all common sense things we learned in kindergarten. This feels much better than having a list of arbitrary "rules" that someone is then in charge of enforcing. The last thing I ever want to be equated with as a community manager is a traffic cop. UGH!
Best, iris On Sep 17, 2010, at 9:02 AM, Alex Hillman wrote: > Why not encourage that members (not only the one complaining, but the entire > collective membership) to suggest a solution that works for them rather than > prescribe a "policy" just because someone complained? > > The thing to avoid, IMHO, is heading down the path of the way corporate > offices work: rules are in place because something happened once, and over > time, people forget why the rule was put there in the first place. > > Instead of a rule, go to the root of the problem: people with noisy ringtones > probably don't even realize that they're bothering others. > > Most people are reasonable, and if the discussion even happens, the > "offenders" will likely be more cognizant of their ringtones in the first > place...and the problem will begin to solve itself. > > -Alex > > /ah > indyhall.org > coworking in philadelphia > > > On Thu, Sep 16, 2010 at 7:30 PM, Iris Kavanagh <iriskavan...@gmail.com> wrote: > Hey there fellow coworking peeps, > > I have an issue I am sure many of you have dealt with and am interested in > hearing some of your ways of handling it: > > In the days of cell phones with with various ringtones we have a new > adventure in establishing etiquette, some establishments ban cell phones all > together, others require them to be silent only. In coworking spaces cell > phones are a necessity, entrepreneurs must use them to conduct business, so > banning them is out of the question. But everyone has a personal threshold > for how loud they set their phone and what types of ringtones they choose to > use. Personally, I like a ring that sounds like a phone, or is as unobtrusive > as possible. > > I received a complaint from a long time member today about the noise level > caused by ring tones and a request to do something about it. I usually handle > this kind of thing on a case by case basis. If someone's phone is loud and > annoying I take them aside and ask them to turn it down, if they leave it on > their desk and it rings incessantly I turn it off. > > So, my question is: Barring requiring everyone to place their phones on > vibrate, what have some of you done to deal with this issue? > > Your feedback is very much appreciated! > > Iris > > Iris Kavanagh | Revolutionary + COO NextSpace Coworking + Innovation, Inc > contact | i...@nextspace.us | http://twitter.com/slickiris | 831.420.0710 > > > Local Freelance Camp Organizer/ Worldwide Camp Facilitator > > Freelance Camp. In Business For Yourself, Not By Yourself. Find one near > you…http://www.freelancecamp.org/ > > > > > > > > > > > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To post to this group, send email to cowork...@googlegroups.com. > To unsubscribe from this group, send email to > coworking+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/coworking?hl=en. > > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To post to this group, send email to cowork...@googlegroups.com. > To unsubscribe from this group, send email to > coworking+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/coworking?hl=en. -- You received this message because you are subscribed to the Google Groups "Coworking" group. To post to this group, send email to cowork...@googlegroups.com. To unsubscribe from this group, send email to coworking+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/coworking?hl=en.
