- For the members who pay but rarely actually use the space, I left them alone on their old plans. No need to rock the boat there.
Excellent point. I have about 10 members who always pay but never use the space. You're right--it doesn't make sense to raise their rates. - I offered people the ability to pre-pay membership to lock in their current rates for an extended period, which also helped us finance the new space. Also enjoying this tidbit since a major reason for raising rates now is that we're moving to a larger space next March and rent will DEFINITELY be higher than what we pay now. Thanks! Angel On May 17, 11:05 am, Tony Bacigalupo <[email protected]> wrote: > We dealt with this at NWC when we moved to our new bigger space in > September. A few notes: > > - We didn't just raise prices on existing memberships; we created new > memberships with different feature sets so they were clear upgrades. This > made it easier for current members to want to make the transition. I highly > recommend you tie increased prices to some new features if possible. > > - I offered people the ability to pre-pay membership to lock in their > current rates for an extended period, which also helped us finance the new > space. > > - For the members who pay but rarely actually use the space, I left them > alone on their old plans. No need to rock the boat there. > > - As always, talk to your membership well in advance of the change, so they > don't feel shocked by any sudden announcement. I know I don't need to tell > you that, but it bears mentioning here. > > On Tue, May 17, 2011 at 12:53 PM, Angel Kwiatkowski > <[email protected]>wrote: > > > > > > > > > Has anyone gone through a rate hike yet at your space? I've been > > wanting/needing to raise Cohere's rates for some time but have yet to > > pull the trigger. Any advice on timing and communicating the message > > to the members? Was thinking of raising rates effective immediately on > > the website for new members and keeping existing members at the > > current levels for a period of 3 months (of course telling them that > > rates are going up in 3 months). > > > Angel > > > -- > > You received this message because you are subscribed to the Google Groups > > "Coworking" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > >http://groups.google.com/group/coworking?hl=en. -- You received this message because you are subscribed to the Google Groups "Coworking" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/coworking?hl=en.
