Hi Angel, we at co.up raised the prices last year for new members.
Old members kept their old plans but we introduced some extras, like a own looker or a key to get 24/7 access. This raised some discussion, as some people had a key for free before. We explained them openly how our financial situation was and that the key offers some unique benefits worth paying for or returning the key if not using it. Cheers Thilo On May 17, 7:31 pm, Angel Kwiatkowski <[email protected]> wrote: > - For the members who pay but rarely actually use the space, I left > them > alone on their old plans. No need to rock the boat there. > > Excellent point. I have about 10 members who always pay but never use > the space. You're right--it doesn't make sense to raise their rates. > > - I offered people the ability to pre-pay membership to lock in their > current rates for an extended period, which also helped us finance the > new > space. > > Also enjoying this tidbit since a major reason for raising rates now > is that we're moving to a larger space next March and rent will > DEFINITELY be higher than what we pay now. > > Thanks! Angel > > On May 17, 11:05 am, Tony Bacigalupo <[email protected]> wrote: > > > > > > > > > We dealt with this at NWC when we moved to our new bigger space in > > September. A few notes: > > > - We didn't just raise prices on existing memberships; we created new > > memberships with different feature sets so they were clear upgrades. This > > made it easier for current members to want to make the transition. I highly > > recommend you tie increased prices to some new features if possible. > > > - I offered people the ability to pre-pay membership to lock in their > > current rates for an extended period, which also helped us finance the new > > space. > > > - For the members who pay but rarely actually use the space, I left them > > alone on their old plans. No need to rock the boat there. > > > - As always, talk to your membership well in advance of the change, so they > > don't feel shocked by any sudden announcement. I know I don't need to tell > > you that, but it bears mentioning here. > > > On Tue, May 17, 2011 at 12:53 PM, Angel Kwiatkowski > > <[email protected]>wrote: > > > > Has anyone gone through a rate hike yet at your space? I've been > > > wanting/needing to raise Cohere's rates for some time but have yet to > > > pull the trigger. Any advice on timing and communicating the message > > > to the members? Was thinking of raising rates effective immediately on > > > the website for new members and keeping existing members at the > > > current levels for a period of 3 months (of course telling them that > > > rates are going up in 3 months). > > > > Angel > > > > -- > > > You received this message because you are subscribed to the Google Groups > > > "Coworking" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > > > [email protected]. > > > For more options, visit this group at > > >http://groups.google.com/group/coworking?hl=en. -- You received this message because you are subscribed to the Google Groups "Coworking" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/coworking?hl=en.
