Hey Julian, We just raised the prices here at Office Nomads in October. I'd be happy to go through our process with you in more detail, but in general, here's what we learned:
- Keep your members posted, and keep the conversation open as to why you need to adjust your prices. We held a "State of the Nomads" meeting (which we do regularly) and brought up the price change before making any announcements so that we could gather good feedback. - Mention the changes in multiple places (people will always miss just one announcement) - Explain the changes in detail, and be honest about why you're making them (people are more receptive to the details than you might think) - We grandfathered in our current members for 3 months so they could make the change more gradually. Overall, our response was pretty positive. In fact, we even got several emails saying "good for you!" which I found pretty surprising. Again, I'm happy to chat more if you'd need to. Best of luck! S __ Office Nomads officenomads.com 206-484-5859 On Wed, Nov 2, 2011 at 9:47 AM, Julian @pariSoma <[email protected]>wrote: > Hi everyone, > > I was curious about what your experience is with price hikes. Have > you done them? How did you go about notifying members? What was the > response? > > Our costs are going up (inflation, higher rent, etc.) and we need to > account for it. > > We are considering slightly increasing prices here at pariSoma, by $25- > $50 per membership and are working on the best way to communicate this > to current members. > > We want to communicate this soon, so they have 2 months of advance > warning before they kick in on January 1st. > > I plan to ask members how they feel about it, but I just wanted to > learn more about everyone's experience and if you're considering doing > the same for 2012. > > Look forward to seeing your thoughts. > > For everyone in Europe for the coworking conference, hope you have fun > and wish I could be there! > > Cheers, > > J./ > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/coworking?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Coworking" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/coworking?hl=en.
