I've been looking at Copass more lately and I like what I've been seeing. I can see them having a very positive impact on coworking (and coliving) communities. I have a few conflated "big" ideas on where this intersects with payments, and a "co" focused, stripe-like service... but I'm just waking up so I'll try to avoid getting lost in the details before my first cup of coffee.
On Tue, Jan 6, 2015 at 5:50 AM, Thilo Utke <th...@upstre.am> wrote: > Hi Jacob. > > yes. we use stripe with cobot, ist just so much easier with them to get > paid and resolve issues like refunds and chargebacks that the extra share > they take pays of by the time we save so far. > > For co.up we also use adyen because they do direct debit for europe. > > We don't integrate with copass yet, why do you ask? > > Cheers > Thilo > > On Wednesday, December 31, 2014 12:49:25 AM UTC+1, Jacob Sayles wrote: >> >> Thilo, Barbara, you two run cards using your service, correct? Do you >> integrate with Copass? >> >> On Fri, Dec 26, 2014 at 3:12 AM, Barbara Sprenger < >> bspr...@thesatelliteinc.com> wrote: >> >>> Hi Jensen, >>> We had this same issue at first. (But 10%!!!???) And it also turned out >>> that our bank "owned" our data! Took over a year to get out from under >>> them. We are now paying about 1.9% TOTAL for bankcard processing, and we're >>> happy to recommend our service to anyone. Take all your costs of credit >>> card processing (discount fee, interchange fee, bankcard fees, etc.) -- >>> don't worry about breaking them apart. Look at the total gross that you >>> processed through the credit card company, the total net into your pocket. >>> Take the difference and divide by the gross. That's the true cost of credit >>> card processing for you and the only important number. >>> >>> There are a number of entities involved in this. Don't get suckered into >>> believing that a company that does all of this for you is going to save you >>> money. They all cost more. The entities in a credit card transaction are: >>> 1) The online gateway. This will typically be Authorize.net or an >>> expensive all-in-one like Stripe. (Authorize charges $10/mo. for this.) >>> 2) Your credit card processor. This is the entity you may have the most >>> contact with and the one that probably sold you the service. Or the one >>> that gives you no service but charges you a lot anyway. They take a small, >>> but significant, nick off every transaction. This is typically where the >>> variability in your costs comes from. >>> 3) The processor's bank. Yep, they're there, too. (But their fees may be >>> hidden from you and show up in #2.) >>> 4) The credit card vault. This holds securely all of your member credit >>> cards. You may use Authorize, which charges another $10/mo. for this. With >>> our management software (DeskWorks), we use Spreedly because they make it >>> easy to draw on the card to go into different accounts, and we don't charge >>> for the vault service (we pay for it). >>> 5) Don't forget the credit card companies. If someone has a card with >>> points or miles or other benefits, you're paying for it in a higher >>> percentage. >>> 6) Your bank. They may not take a visible percentage, but they're >>> probably taking the "float". Meaning they hold your money for an extra day. >>> >>> When you add all of this up, you should be able to be under 2.5% total >>> cost, dropping as you get bigger and have more track record with your >>> processor. And you should have a processor that is always instantly >>> available to you and helpful. Holler if you want the recommendation to the >>> one we're using. >>> >>> Barbara >>> >>> >>> >>> On Tuesday, December 23, 2014 3:18:54 PM UTC, Jensen Yancey wrote: >>>> >>>> I don't know about everyone else, but since I've opened a coworking >>>> office, one of the most mysterious and difficult-to-wrap-my-head-around >>>> concepts has been why the hell am I getting charged so much for accepting >>>> credit cards and where is it all going. In our scramble to get open in >>>> time, we signed on with First Data, Wells Fargo recommended them so what >>>> could go wrong? This month, we billed $1435 through first data, from that, >>>> we were charged a $48.55 bankcard discount fee, a $23.87 Bankcard >>>> interchange fee, and a 53.89 Bankcard Fee. First data is incredibly >>>> unhelpful, but I've managed to figure out that the discount fee is just >>>> what they charge us, the interchange fee is what the credit card charges >>>> us, but what the hell is the Bankcard fee? Also, most beguilingly of all, >>>> It's been slowly going down while our other two fees have been going up. >>>> >>>> I knew it would be a little pricy, but it seems absolutely insane that >>>> we're paying nearly 10% of our revenue out to these companies. It's going >>>> to cost us $500 to break the contract and I'm totally on board with doing >>>> it, but is there a much better solution? >>>> >>> -- >>> Visit this forum on the web at http://discuss.coworking.com >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "Coworking" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to coworking+...@googlegroups.com. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- > Visit this forum on the web at http://discuss.coworking.com > --- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to coworking+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups "Coworking" group. 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