Gregory, 

We implemented SLack over a year ago here at Axis Space and it's actually 
one of the most used tools for community building as well as it has become 
for us a huge selling point. I definately recommend it. It has built an 
awesome digital community as well. 

On Wednesday, September 16, 2015 at 11:59:48 AM UTC-4, Gregory St. Fort 
wrote:
>
> thanks. This is awesome info. We did a launch for it an so far 50% of our 
> members signed in 
>
> On Tuesday, September 15, 2015 at 3:08:39 PM UTC-5, Alex Hillman wrote:
>>
>> *Slack has been a huge boon for our community.* We've used online chat 
>> at various stages of our community, including before we had our own 
>> dedicated space. Slack is, hands down, the best we've ever had. 
>>
>> With that said, it's important to remember that you're not going to get 
>> 100% participation. In my experience - not just with Indy Hall but other 
>> spaces I've worked with - you can expect 10-25% of your community to be 
>> active in Slack at any give time. 
>>
>> It's a great way for members to connect, especially ones who aren't in 
>> the space every day. 60% of our members are in our space less than once a 
>> month, and Slack helps with that a LOT. 
>>
>> We have over 60 member-generated channels, from #overheardatthehall to 
>> #music to #design to #devs to #happy-hour to #indyhall-arts to 
>> #photshopfriday. 
>>
>>
>>
>>
>> Last year we started an #indyhallops channel to open up some of the 
>> space-related operations discussion, and it's been an amazing way to show 
>> members what goes on "under the hood" and a great onramp for people who 
>> want to pitch in a little bit more. We still have a private #staffroom, 
>> too, but an incredible amount of things get handled in #indyhallops by 
>> members without our team even needing to get involved other than to say 
>> thank you.
>>
>> At the end of the day, we think of Slack as a first class "gathering 
>> place", just like our coworking space. A lot of our members primarily 
>> interact with each other online. 
>>
>> *But since Slack only reaches a small % of the community, be careful 
>> about forgetting the people who aren't in Slack. *Lots of messages get 
>> missed. Treating it like a formal announcement channel can lead to major 
>> miscommunications. We especially make it a point to remind members to share 
>> and connect outside of Slack as well, lest it become a disconnected silo 
>> from the rest of the community.
>>
>> For what it's worth, Slack might be our most "active" place for 
>> conversations online but our email discussion list, powered by GroupBuzz 
>> <http://groupbuzz.io/>, has 75%+ active participation. We combine the 
>> two - new GB posts actually get posted automatically into Slack - and have 
>> been able to keep the vast majority of our community in touch regardless of 
>> where they are. 
>>
>>  Also I have been following these discussions and wondered if anyone 
>>> would be interested in joining a slack group about coworking. similar to 
>>> this google group. 
>>
>>
>> Some folks on this list have already started one of these! I've copied in 
>> Melissa Geissinger, who I think is modding among others. :)
>>
>> -Alex
>>
>>
>> ------------------
>> *The #1 mistake in community building is doing it by yourself.*
>> Join the list: http://coworkingweekly.com
>> Listen to the podcast: http://dangerouslyawesome.com/podcast
>>
>> On Tue, Sep 15, 2015 at 3:44 PM, Cédric Bousmanne <[email protected]> 
>> wrote:
>>
>>> Hi Greg
>>>
>>> Le mardi 15 sept. 2015 à 19:32, Gregory St. Fort <[email protected]> a 
>>> écrit :
>>>
>>>> Hey everyone! My name is Greg, I am the executive director of 100state, 
>>>> a 200+ member coworking community in Madison, WI. Has anyone used slack 
>>>> for 
>>>> internal communications with members? 
>>>>
>>> ​
>>> ​I'm planning to use it too, but our coworking space is not open yet. 
>>> I'd be interested in having feedback too.
>>>
>>>
>>>>
>>>> Also I have been following these discussions and wondered if anyone 
>>>> would be interested in joining a slack group about coworking. similar to 
>>>> this google group. 
>>>>
>>> ​
>>> ​I would ! Please keep me informed 
>>>
>>>
>>>>
>>>> - 
>>>> Gregory St. Fort
>>>> www.100state.com
>>>>
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>>
>>

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