We also use Google Calendar for reservations and we have the same problem. 
 The less technically fluent coworkers blocak out their time on their own 
Google Calendar and miss the drop down that would ptu it on the shared 
calendar.

Also with Apple users who do the same thing, apparently the integration 
there is truicky.

Either I or one of the Communty Managers usually shows them how to do it 
the first time.  I used Skitch to make a cheat sheet for folks, which I 
give them at that time.  This leaves about 15% who just keep having 
trouble/need some hand holding.  I have tried several things for this but 
int he end mostly they send us an emaila nd we book it in for them.  These 
folks tend not to book in much, after two or three tries everybody else 
catches on.  :-)

Cheers,

Jeannine

On Wednesday, September 30, 2015 at 10:48:40 PM UTC+2, Aloma Loren wrote:
>
> We've been using Google calendars to allow our members to reserve the 
> conference rooms and it has worked really well so far. 
> The only issue we've run into is user based with people who aren't 
> familiar with Google calendars. It is really nice because members can just 
> get on and see what's available and add their event.
>
> I'm curious how other people manage their conference room reservations?
>

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