Hi there.  We tried all kinds of systems, and I found Highrise a bit too 
simple, and like you found lots of the others too fiddly and complex to set 
up.  We now use Podio <https://podio.com/> for both CRM and hub intranet- 
it's customizable but very simple to use, and you can use it for as many 
areas of your business as you can think of.  I do know that Highrise has 
added a ton of features over the past year though since 37signals handed it 
over to new management, so it's definitely worth a look 

On Thursday, 14 January 2016 02:57:34 UTC, CLUB coworking wrote:
>
> Hi there!
> We're working on opening a new coworking space in Downtown Ulaanbaatar, 
> Mongolia and we'd like to hear about your experience with CRM systems.
>
>
>    - 
>    
>    We’d like to ask for your advice, how do you keep track of your 
>    clients? what crm do you use?I’ve tried logging onto hubspot, zoho and 
>    sugar, but all of them seem very confusing, have so many different 
>    functions… I’m sure they’re all useful once you get to know them and given 
>    you need all of the functions, but I don’t know if we need all of the 
>    functions. I could imagine just using a spreadsheet while we’re still 
>    small, but once we grow, we don’t want to deal with switching to a 
>    different system. If you were to do it over again, would you use a 
>    different system and would you suggest us to use that as well? 
>    - 
>    
>    As for requirements, it should have at least the following:
>    - 
>    
>    Name
>    - 
>    
>    Contact Information
>    - 
>    
>    Membership Status
>    - 
>    
>    Payment Status
>    - 
>    
>    Leads tracking/prospect pipeline
>    - 
>    
>    appointment scheduling?
>    - 
>    
>    Emailing?
>    - 
>    
>    Should be:
>    - 
>    
>    Intuitive, simple & easy to use
>    - 
>    
>    Don’t want to spend a lot of time entering information manually
>    - 
>    
>    If it takes more time than creating and maintaining an excel 
>    spreadsheet, it probably isn’t worth it
>    - 
>    
>    We’re currently looking into: hubspot free crm, zoho, and sugarcrm
>    - what crm would be best to use to track this?
>    
> Thanks a bunch!
>
> CLUB coworking
>

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