Thank you Elizabeth! It's especially helpful to know that you let them go away from the desk as long as they are in sight of the front door. I've seen so many spaces that require the ambassadors to sit at the desk all the time like receptionists. It's just as important to me that the ambassadors interact with the members in the space, as it is to greet visitors. I'm definitely looking at some technology options that can alert our ambassadors / staff that someone is at the front door, as our space is pretty large, so they may not always be within eyesight of the front door. I'm sure I'll reach out with more questions at some point soon!
On Monday, June 27, 2016 at 9:00:24 AM UTC-5, Elizabeth Trice wrote: > > We have 80 members in 4600 sf, and have a successful program with member > ambassadors staffing the front desk. Our doors are unlocked and staffed 9-5 > M-F except holidays, and almost all members have 24/7 keys. They don't have > to be at the desk, they just have to be within sight of the front door in > case someone new comes in. There's a remote handset for the desk phone so > they can take it with them. Our space has lots of other desks and couches > right around the front door, so even sitting at the front desk they are > part of the space; it's not like there's a separate lobby. At this point, > most of the ambassadors have had the role for 2-3 years, and they're very > happy as they get to know all the other members and take advantage of all > the resources the space has. We have a quarterly dinner and meeting, and we > also just started providing reimbursement for conferences or education they > want to attend. I'm happy to provide more detail in direct message. > Pelotonlabsportland.com > -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
