Craig -

Again, I am sorry that I was not able to do much for you.  I am happy to learn that you did get your credit card company involved.  That was going to be my next suggestion.  I hope things work out for you and that this does not make you feel that all of our shoppes here in the States operate like this.  Many provide excellent service but there are the small few that seems to hurt it for the rest.

I would like to give them the benefit of the doubt but it sounds as if you've been more than patient with them and I hope it foes get resolved soon.  If I can be of further assistance please do not hesitate to ask.

Take care and please let me know what happens.  I will, in the mean time, have their link removed from the web site.

Robert K. Kuhn
CRX Owners Group President (http://www.crx.org/southcal)

1990 Honda CRXsi (http://drive.to/jiggy)
ICQ # 3714283 (nickname: godzilla)

Mount Laguna Cruise (San Diego County) - September 2, 2002
http://www.crx.org/southcal/events.html

To see who all is coming: http://www.crx.org/southcal/rsvp.html


---[ Forwarded Message to follow ]--------------------------
From: "Craig NETTLETON" <[EMAIL PROTECTED]>
To: "Robert K. Kuhn" <[EMAIL PROTECTED]>
Subject: Re: Links
Date: Fri, 16 Aug 2002 22:38:42 +0100
X-Mailer: Microsoft Outlook Express 6.00.2600.0000

Robert,
thanks for trying for me. One of the Honda-tech forum users from Atlanta called them a few times for me last week, he got through to them once, when he mentioned my name & situation all they said was that they had no idea who i was & didn't know about any order i'd made for a  JDM EK9 Civic Type R 0.25mm o/sized piston kit. Strange!! so how come i've got a  VISA bill saying i've paid Western Union �350 & a reciept from Western Union saying they've recieved it, & i've also got email confirmation from HYBRID MOTORSPORT saying that they HAVE recieved my payment & they WILL be sending my parts ASAP. I've been in touch with my Western Union to get the name of the employee who on HYBRID behalf picked up my money, i was told it was a Mr Ron Yates, all the info they gave me has now been past on to my VISA card company, all the money chasing is now in their hands. I should probably have it sorted out in about a month or so they tell me, i have plenty of proof in my favour so i'm sure it will all be sorted out easily enough. I've left a dozen or so voicemails telling them the situation, not once have they replied, the same goes for all the emails i've sent them, i informed them about  the bills, reciepts & email confirming my order that i have & i  said that i didn't want to have to involve VISA etc, but has they havn't replied or made an effort to contact me i had no other choice. Thanks again for trying for me, your help was much appreciated, it's pretty shit when situations like this arrise, but it's good to know that there's plenty of people out there that are prepared to help a stranger, even when they're in another country. Since i got VISA involved i've stopped calling HYBRID, i've done all i intend to do, i'll let the EXPERTS sort them out, thanks,
Craig
----- Original Message -----
From: Robert K. Kuhn
To: Craig NETTLETON
Sent: Friday, August 16, 2002 9:34 PM
Subject: Re: Links

Craig -

So far no luck.  I've called twice and left messages each time.  I'll give them another try next week.

Robert.



On 09:51 PM 08/07/02 +0100, Craig NETTLETON said...
Robert
thanks for offering to help. I the parts i ordered were a JDM EK9 CIVIC TYPE R 0.25MM O/SIZED PISTON & RING KIT, placed the order on the 26th June 2002, i havn't recieved a invoice & wasn't given the sales persons name. If you could call them i'd be most grateful. In total the order cost me �350 inc shipping to the UK etc. Thanks again, Craig Nettleton
----- Original Message -----
From: Robert K. Kuhn
To: Craig NETTLETON
Sent: Wednesday, August 07, 2002 8:56 PM
Subject: Re: Links

On 08:20 PM 08/07/02 +0100, Craig NETTLETON said...

Hello, my name is Craig Nettleton, i live in the UK, i used 1 of your links to order some parts for my 91 CRX VTEC B16A UK SPEC. The parts i ordered were a set of JDM EK9 CIVIC TYPE R 0.25MM O/SIZED PISTONS & RINGS that i ordered from HYBRID MOTORSPORT. I ordered them 6wks ago, i made the payment the same day via Western Union money transfer, the last time i managed to contact them was 4 wks ago, when i ordered them they said i'd have them in a week, 2 weeks past by & nothing arrived so i contacted them, they said that they only had 3 pistons in stock & were waiting for a new batch to arrive, that was 4 weeks ago, i've been phoning from the UK nearly 10 times a day for the last 2 weeks but never get a reply to the dozen or so voicemails i've left, i've emailed them countless times but all i get is a automated reply saying "thank you for visiting our site etc" I'm starting to get a little concerned as i've paid for the parts but have never recieved any goods or a reply to my attempts to contact them, i'm starting to think i may have been ripped off. Do you know if they are a reputable firm, i would think so or you wouldn't have them in your links section, could somebody help maybe in finding out what's happening with my order, thanks, Craig Nettleton.
Craig -
The links that are listed on our web site are user submitted and the CRX Owner's Group (COG) are in no way affiliated with any of them.  All we do is verify that the URL is valid.

I have not heard anything negative about them but then again, I have not heard anything positive either.  The only thing I can offer to do is for me to try and call them and inquire about your order.  If you can provide me with the invoice number, the date of purchase, what was ordered and perhaps who you might have spoken to, I can try and see what's up but other than that, there really isn't much more I can do.  But I am willing to at least make a call to them on your behalf...

Robert K. Kuhn
CRX Owners Group President (http://www.crx.org/southcal)

1990 Honda CRXsi (http://drive.to/jiggy)
ICQ # 3714283 (nickname: godzilla)

Mount Laguna Cruise (San Diego County) - September 2, 2002
http://www.crx.org/southcal/events.html
---[ End of Forwarded Message ]-----------------------------

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