I'm running the servers, I'm the one that have to live with the problems in first hand, I have players complaining about them too and not always in a orderly fashion because the players too get frustrated when I cant give them any answers to the problem. But I'm just a guy running CSGO-servers. I know the basics in that area but I often have problems location the source of the issues and gathering the correct and helpful information for the devs.Like the recent lag problems. I know my servers lags. I see the net_graph and the spike in sv/var values when it lags. But that's about it. Ofc I can try to take some basics steps to rule out plugins, etc but I cant do much more. Its frustrating spending hours and hours trying to figure out problems with the servers and then sending mails to this list and not getting any response at all from the people who can help you. After I spend a day to rule out ditt and datt It would be nice that someone knowledge that they know about the problem and that they are looking into it. Otherwise it feels like I'm sitting there with the problems and no options and that's not a good feeling. When I have problems with my internet connection I call my company and they tell me what steps to take to solve the problem or how to gather information they need to solve the problem and that's what I'm missing here.
> Date: Sun, 21 Sep 2014 02:11:35 +0200 > From: [email protected] > To: [email protected] > Subject: [Csgo_servers] The current situation and a proposal to get this > sorted out > > This is a mess. > > Basically, the community suffers from two game issues at the moment: > > -The session bug > -Lag spikes that appeared with the update from 9/10/2014 > > Oddly enough, those aren't actually the issues. There is only one key > issue: There is no (directed) communication. We have two parties here, > the devs and the community. > We can't expect the devs to do nothing else but to browse through the > mails here and endure the people's frustration (and possible insults) > and justify theirselves to them. They have better things to do, may it > be implementing new features, or doing what we want them to do at the > moment, fixing bugs. > On the other hand, Valve cannot expect the community to be happy with > being kept in the dark. No one can tell me that this is particularly > helpful either. Just like we should be understanding towards Valve > (given the point I've made above), Valve (who actually hire > psychologists to research gamers' behavior, at least according to their > job opening tab on their page) is well aware of that, I guess. > > So let's for a moment focus on what both parties have in common: A lot > of effort goes from both sides into making the game work, because they > both share a passion for this game. Second of all, both parties want to > be understood. > > So what is needed? > Middlemen, who moderate the communication, filter out whatever > information there is going around the net community-wise and pick out > the stuff for the devs which is actually helpful to them and in reverse > work with the community admins. Maybe Valve needs other resources like > community test servers (since reproducing the issues is part of them > obviously), or dumps, I don't know. Just let these people know and help > both parties solve this problem. > > I sincerely hope that both sides read and understand this. The situation > is dire. > > _______________________________________________ > Csgo_servers mailing list > [email protected] > https://list.valvesoftware.com/cgi-bin/mailman/listinfo/csgo_servers
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